Program Manager, Principal - Digital Workplace

Job description

Digital Workplace focuses on the technology experiences employees rely on every day - across office, field, and hybrid environments - ensuring tools, platforms, and services enable productivity, reliability, and a seamless user experience.

Executive Summary

This is a strategic, execution-focused program management role within PG&Es Digital Workplace organization. The Principal Program Manager owns the structure, cadence, and operating model that drives effective planning, prioritization, and portfolio management. This role exists to provide a single, enterprise-level planning and portfolio operating model for Digital Workplacereducing fragmentation, improving investment clarity, and enabling leadership to make timely, defensible decisions across competing priorities and constrained funding.

This role runs the planning and portfolio system that turns strategy into a funded, executable plan, ensuring investments are aligned, sequenced, and clearly understood by leadership.

The ideal candidate is a strong operator who brings structure to ambiguity and translates complex inputs into clear, defensible insights and actionable plans.

Position Summary

Digital Workplace is seeking a Principal Program Manager to lead portfolio planning and operational alignment across the organization.

This role is responsible for building and operating the systems, cadences, and reporting that enable Business Planning Development (BPD), portfolio prioritization, and executive decision-making. It brings structure and consistency to planning inputs, transforming fragmented data and competing priorities into a cohesive, defensible portfolio plan.

Working closely with Enterprise Architecture and domain SMEs, this role ensures planning decisions are informed, aligned, and executable - effectively bridging strategy to delivery through disciplined portfolio management.

This is a high-impact role operating across multiple teams and stakeholders, driving alignment, accountability, and visibility across the Digital Workplace portfolio.

PG&E is providing the full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The range to reasonably expect will be around the minimum and the midpoint $144,000 - $194,000. The final decision will be made on a case-by-case basis related to the factors above. This job is also eligible to participate in PG&Es discretionary incentive compensation programs.

Bay Area Min: $ 144,000

Bay Area Max: $ 244,000

This position is hybrid, working from your remote office at our Oakland Headquarters based on business need. The assigned work location will be within the PG&E Service Territory.

Job Responsibilities

Lead and operate the Business Planning Development (BPD) process for Digital Workplace, including intake, prioritization, and delivery of the final funded portfolio planMaintain a single portfolio backlog of initiatives, investments, and lifecycle needs, ensuring consistent structure, dependencies, and statusEstablish and manage planning cadences and governance forums, driving alignment on priorities, tradeoffs, and decision timelinesPartner with Enterprise Architecture and SMEs to develop business cases and decision options, articulating cost, value, and tradeoffsConsolidate inputs across teams into an integrated portfolio view and multi-year roadmap, aligning priorities, dependencies, and constraints for leadership decision-makingTrack portfolio performance and provide clear visibility into progress, risks, and delivery confidenceBalance portfolio demand with delivery capacity by sequencing initiatives to optimize throughput, manage interdependencies, and avoid over-commitment or change saturation.Analyze technology contracts and vendor performance, including license utilization and cost-to-value outcomes, and develop optimization recommendationsTranslate technical, operational, and experience signals (voice of coworker, CSAT) into executive-ready insights, partnering with the Coworker Technology Council (CWTC) to orchestrate feedback and ensure inputs are integrated into roadmap and portfolio decisionFrame complex portfolio data, scenarios, and tradeoffs into clear decision options and recommendations for senior leadership and governance forumsAssess cumulative change impact across the portfolio, partnering with change and adoption leads to ensure initiatives are sequenced in alignment with coworker readiness and operational stabilityDevelop and maintain portfolio reporting, ensuring leadership has accurate, actionable visibility into investments, priorities, and outcomesFacilitate prioritization and tradeoff discussions, ensuring alignment to enterprise objectives, constraints, and funding realitiesAct as the central liaison across Digital Workplace, Enterprise Architecture, SMEs, Finance, and leadership, driving alignment and coordinationIdentify and proactively address risks and blockers impacting planning timelines and execution readinessMaintain portfolio governance and control practices, including decision tracking, dependencies, and artifact integrityDrive continuous improvement of planning, prioritization, and portfolio management processes to increase efficiency, transparency, and delivery effectivenessQualifications

Minimum:

Bachelors degree or equivalent experience10 years of experience in program management, portfolio operations, business operations, or strategic planningDesired:

Experience in large-scale or regulated environmentsProven experience leading enterprise planning cycles and cross-functional coordinationStrong experience developing business cases, financial analysis, and decision frameworksDemonstrated ability to produce data-driven insights and executive-level reportingExcellent communication, facilitation, and stakeholder management skillsBackground in portfolio planning, financial management, or technology strategy supportExperience driving process improvements and operational disciplineCore Skills & Attributes

Structured operator builds repeatable systems, cadences, and processesAnalytical thinker comfortable working across financial, operational, and portfolio dataExecutive communicator translates complexity into clarity and actionInfluence without authority drives alignment across teams and leadershipPortfolio mindset balances competing priorities, dependencies, and constraintsSuccess Measures

Clarity and defensibility of the Digital Workplace portfolio planLeadership confidence in planning inputs, tradeoffs, and investment recommendationsReduced fragmentation, rework, and late-stage reprioritizationImproved delivery confidence through realistic sequencing and capacity-aware planningAdoption of consistent planning, governance, and portfolio practices across teams

Skills:

Analysis Skills, Business Case, Business Operations, Business Plan, Business Support, Cadence, Communication Skills, Compensation and Benefits, Continuous Improvement, Contract Analysis, Cross-Functional, Enterprise Architecture, Establish Priorities, Finance, Financial Analysis, Financial Management, Financial Operations, Funding, Information Technology & Information Systems, Internet/Online Service, Investment Management, Leadership, Operational Improvement, Operational Strategy, Operational Support, Operations Planning, Performance Analysis, Process Improvement, Project/Program Management, Strategic Planning, System Operations, Technical Delivery, Technical Strategy, Technical Support, Technology Analysis, Time Management, User Interface/Experience (UI/UX), Vendor/Supplier Evaluation

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PG&E Corp