Endpoint Jobs

Primary Responsibilities

• Endpoint engineering ownership for Lenovo fleet

• Driver and BIOS management strategy

• Intune application packaging and deployment

• Windows Autopilot enrollment and provisioning

• Nexthink adoption, health monitoring, and automation

• Qualys remediation and vulnerability management

• AVD endpoint integration and troubleshooting

• Hardware lifecycle management and standards

• Conference room and executive endpoint escalations

• Automation of repetitive endpoint processes

Required Skills

• Intune

• Autopilot

• Windows 11 management

• Lenovo Commercial Vantage

• Lenovo System Update

• Driver management and packaging

• BIOS management

• PowerShell

• Nexthink

• Qualys

• Azure AD / Entra ID

• AVD troubleshooting/Nerdio

Business Gaps This Resource Fills

• Reduces dependence on key engineers for endpoint escalations

• Provides deeper hardware expertise for Lenovo environment

• Accelerates Qualys remediation efforts

• Improves endpoint health visibility through Nexthink

• Creates bandwidth for automation and proactive engineering work

• Supports Chicago event based coverage with an engineer who can handle executive devices and complex hardware issues

• Improves AVD endpoint troubleshooting capability

• Strengthens device standardization and lifecycle management

Skills

Lenovo, Intune, autopilot

Top Skills Details

Lenovo,Intune,autopilot

Additional Skills & Qualifications

Excellent customer service and problem solving skills

Experience Level

Expert Level

Job Type & LocationThis is a Contract position based out of Indianapolis, IN.

Pay and BenefitsThe pay range for this position is $40.00 - $50.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace TypeThis is a hybrid position in Indianapolis,IN.

Application DeadlineThis position is anticipated to close on Aug 7, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Responsibilities:

Lead and support Microsoft Intune, MECM/SCCM, and MDM services, ensuring secure and reliable endpoint management.Design, configure, and optimize endpoint policies, compliance, software deployment, and device lifecycle processes.Partner with Security, Service Desk, Infrastructure, and Engineering teams to drive service improvements and operational excellence.Support endpoint management across multi-cloud enterprise environments (Azure, AWS, OCI, and GCP).

Requirements:

8+ years of experience with Microsoft Intune, MECM/SCCM, Mobile Device Management (MDM), and enterprise endpoint management.Hands-on experience with Windows 10/11, Microsoft Entra ID (Azure AD), Conditional Access, endpoint security, and compliance policies.Experience supporting device provisioning, software deployment, patch management, PowerShell automation, and endpoint troubleshooting.Knowledge of enterprise cloud environments (Azure, AWS, OCI, and/or GCP) and modern workplace technologies.

26-00775

Compensation Range: $60-65/hr W2 potential to extend

Benefits: Eligible for Health, Dental, Vision, and 401K

Visa Sponsorship: Not eligible for visa sponsorship

Job Description:

This role serves as a hands-on Endpoint Security Engineer supporting the client's IT and security modernization initiative, acting as a trusted resource to assess, harden, and manage endpoint infrastructure across a large multi-site enterprise environment.

Job Summary

•Own endpoint devices throughout their full lifecycle, from deployment and configuration through decommission

•Implement and manage Microsoft Intune, supporting migration from the current MDM platform

•Implement and manage Microsoft Defender for Endpoint, supporting migration from the current endpoint protection platform

•Configure and enforce device policies, compliance policies, configuration profiles, and Group Policy (GPO)

•Manage Windows and macOS patching, build and maintain update rings, and test patches prior to broad deployment

•Monitor endpoints for suspicious activity, investigate security events, and support the incident response team with containment and remediation

•Automate repetitive endpoint management and security tasks, and continuously evaluate evolving threats and best practices

Minimum Requirements:

•5+ years of hands-on experience as an Endpoint Security Engineer in enterprise environments

•Strong experience implementing and managing Microsoft Defender for Endpoint (MDE)

•Hands-on experience implementing and managing Microsoft Intune for MDM, including endpoint migration projects

•Deep technical knowledge of Windows 10/11 and macOS endpoint security, including GPO and security hardening

•Experience detecting, investigating, and remediating endpoint security incidents across large device fleets

•Ability to travel onsite to Charlotte, NC at least once per month (or availability to work hybrid locally)

Preferred Qualifications:

•Experience with JAMF for macOS device management

•Familiarity with Microsoft Active Directory and Entra ID

•Experience working with PowerShell and KQL for automation and threat hunting

•Strong communication and interpersonal skills with a collaborative, team-first mindset and a desire to mentor and develop others

What you will do

Modern endpoint management (Intune / Autopilot / Windows lifecycle)

Own and improve Microsoft Intune configuration profiles, compliance policies, security baselines, and application deployment strategy.

Lead Autopilot enrollment and provisioning workflows (including shared device and specialized user group models).

Design and manage Windows update strategy (update rings, feature updates, quality updates, rollout controls, and remediation).

Drive endpoint standardization and hygiene across device populations (policy consistency, profile cleanup, scoping, documentation).

Endpoint security and vulnerability remediation

Own day to day endpoint security posture and remediation work tied to security findings and defined timelines.

Administer and tune endpoint security tools and policies (including Defender for Endpoint and Carbon Black App Control style allowlisting/approval workflows).

Maintain encryption and platform trust posture (BitLocker, Secure Boot related considerations, tamper protection, and policy enforcement).

Identity and access alignment (Entra ID / Conditional Access / SSO)

Support and improve endpoint-related identity integrations with Entra ID (Azure AD), Conditional Access alignment, and device-based access controls.

Assist with MFA initiatives and identity audits in partnership with security/infrastructure teams.

Thin clients and specialized manufacturing site devices

Support thin client management (including Dell/WYSE management tooling) and standards across manufacturing sites.

Help troubleshoot urgent incidents impacting operations, with focus on fast recovery and prevention through better engineering.

Change management and project leadership

Author and own changes through a formal change process (CAB), from design through implementation and validation.

Lead concurrent projects independently, drive timelines, and coordinate across teams.

Build and maintain runbooks, standards, and technical documentation (tools referenced include Jira Service Management).

What we are looking for

Strong hands on endpoint engineering background (not just service desk escalation).

Proven experience owning Intune at scale, including: configuration profiles, compliance, app deployment, Autopilot, and rollout strategy.

Solid endpoint security experience (Defender for Endpoint and similar tooling, remediation workflows, policy enforcement).

Experience supporting hybrid enterprise identity environments (AD + Entra ID concepts, device identity, access controls).

Comfort operating in a multi-site environment where onsite coordination and operational urgency matter.

Ability to lead, prioritize, and execute with minimal day to day task assignment.

Nice to have

Thin client management experience (WYSE / Dell WMS).

Manufacturing or production environment exposure (24/7 mindset, low downtime tolerance).

Experience leading large programs like OS upgrades, carrier migrations, or acquisition integrations.

Apply now for immediate consideration!

Direct W2 only

EOE

INDIT

Pay: Up to $120,000.00 per year

Work Location: Hybrid remote in Lancaster, PA 17608

Identify Automation opportunities and adopt automation to improve operations efficiency

Work with Architects to maintain standards and implement new solutions

Work closely with the systems engineering teams to ensure that the needs of the organization are being met

Advise of service & performance enhancements available through new products or upgrades

Business relationship management with various business segments/ Units

Engineers will spend nearly half their time on engineering initiatives, including:

Endpoint automationPowerShell scriptingEndpoint imaging improvementsPatch managementVulnerability remediationEndpoint modernizationIncident response supportDocumentation and process improvement

Qualifications

Required:

6 years of enterprise IT support experienceWindows 10/11 administrationmacOS administrationActive Directory / Microsoft Entra IDMicrosoft IntuneJAMFIvantiKACEMobile Device Management (iPhone/iPad/Android)Microsoft 365 supportImaging and workstation deploymentPatch managementMFA supportVPN troubleshootingPowerShell scripting (required)Python (preferred)Excellent customer service and communication skills

Desired:

Preferred certifications: CompTIA Security+, Microsoft Endpoint Administrator, Apple Certified IT Professional, AWS Cloud Practitioner, ITIL Foundation, or SysOps Administrator

Education:

Bachelor’s degree in IT or related field required

Clearance:

Secret Clearance requiredMust pass an FBI background check and complete fingerprinting at U.S. Capitol Police HQ

Location:

Primarily on-site at the Ford House Office Building (Washington, DC)

Shift:

Hours: M–F, 8:30 AM–5:00 PM, with occasional after-hours emergencies

Travel:

Occasional trips to Manassas or Ashburn, VA (no travel reimbursement)

About Tyto Athene

Compensation:

Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $85,000 to $100,000. This does not guarantee a specific salary as compensation is based upon multiple factors such as 100education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:

Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.

Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains—Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT—empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.

At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto?

Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.

Job Duties And Responsibilities

Support firm desktop imaging and deployment activities using tools such as Microsoft Configuration Manager (SCCM), Broadcom Ghost Solution Suite, or similar tools.Support endpoint configuration and mobile device management of firm laptops and desktops using tools such as Netwrix PolicyPak, Microsoft Intune, or similar tools.Develop and maintain imaging standards for physical devices, including OS deployment, driver integration, and baseline application configuration.Package applications using MSI, EXE, and other formats for deployment across physical and virtual environments, ensuring compatibility, performance, and version control.Create and maintain virtualized application packages using technologies such as Microsoft App-V, MSIX, or Cloudpager to isolate applications from the OS and improve portability.Deploy, upgrade, and manage applications to various application system platforms, ensuring consistent delivery and user experience.Design, deploy, and support print services across on-premises and cloud environments, including managing, print servers, configuring queues, and ensuring reliable and secure printing across locations.Lead the installation, implementation, and deployment of application systems.Provide advanced administration and support for application system technologies and platforms, including upgrades, version changes, and configuration management.Monitor the performance and availability of application system platforms, ensuring they remain current, up-to-date and operating optimally.Troubleshoot and resolve incidents related to desktops, applications, and printing.Monitor and act on escalated issues, problem tickets, and requests for relevant application and system areas, including timely acknowledgement of tickets and requests and providing a high level of responsiveness and customer service.Collaborate with architecture and support teams to implement upgrades and enhancements.Maintain technical documentation, including system design and support documentation, and contribute to knowledge bases for application system services.Continued development of technical knowledge and skills related to supported technologies through formal and informal professional development activities.May volunteer or be selected to serve on special committees, work groups, project teams, or escalation teams related to various firmwide IT initiatives. Initiatives may be specific one-time events (e.g., research, testing, rollouts, upgrades, installations) or ongoing activities.Perform other duties as assigned.

Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time.

Requirements

Education: Bachelor's degree in an IT-related discipline, or equivalent training and experience, required. Microsoft certifications a plus.

Experience

Minimum of 5 years of experience supporting enterprise desktop and virtual desktop environments.Experience supporting Citrix and/or Azure Virtual Desktop environments.Experience with endpoint imaging, application packaging, and deployment tools (e.g., SCCM, Intune, Endpoint Policy Manager).Experience working with endpoint configuration and Mobile Device Management (MDM) technologies, including Intune, Endpoint Policy Manager, and Group Policy.Experience supporting print server technologies and cloud-based print solutions.Law firm experience and knowledge of legal industry specific applications a plus.

Skills

Strong technical documentation skills, including the ability to clearly document system configurations, procedures, and solutions.Effective verbal and written communication skills, including the ability to collaborate across cross-functional teams and explain technical concepts to non-technical stakeholders.Strong organizational skills and sound judgment, including the ability to organize and prioritize workload, manage competing priorities, adapt to changing demands, and perform effectively under pressure.Strong analytical and problem-solving skills, including the ability to evaluate complex technical issues and develop effective solutions.Ability to work independently and collaboratively in a remote or hybrid work environment.

Additional Information

Supervisory responsibilities: None

Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc.

Essential Job Functions

Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use.Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities.Ability to engage in effective and professional communication.Ability to analyze complex information while maintaining attention to detail, managing multiple priorities, and exercising sound judgment in decision-making.Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements.Ability to work flexible and/or extended hours as needed to meet business, operational, or project needs (e.g., incident response, system maintenance, or critical deadlines.)

Working conditions

Works remotely. Occasionally called upon to work hours in excess of your normal daily schedule. Potential for in-office work requests as needed, so proximity to the office is important.

Pay ranges

This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience.

Pittsburgh: $105,000 - $117,000

Employee Benefits Overview

Our comprehensive benefits package includes:

401(k) Retirement PlanMedical InsuranceHealth Savings Account (HSA)Virtual Health ServicesDental InsuranceVision InsuranceAccident InsuranceHospital Indemnity InsuranceCritical Illness InsuranceLife InsuranceShort-Term Disability CoverageLong-Term Disability CoverageFlexible Spending Accounts (FSA)Lyra Health Employee Assistance Program (EAP)Paid Family Leave (for eligible Exempt and Non-Exempt staff)Transportation BenefitBack-up Child Care ServicesCollege Coach ProgramPet InsurancePaid Sick Time (for Exempt staff)Paid Time Off (available to all full-time, non-temporary employees)

Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan.

Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process.

Qualified candidates only. No search firms.

Build and maintain Windows application packages and deployment workflows

Automate administrative tasks using scripting tools

Troubleshoot endpoint, deployment, and mobile device issues

Support patching, system updates, and endpoint security initiatives

Assist with iOS and Android device management

Qualifications

3–7 years of endpoint administration or desktop engineering experience

Strong experience with modern endpoint management platforms

Experience with scripting, Windows packaging, and deployment processes

Knowledge of device provisioning and enterprise support environments

Strong troubleshooting and communication skills

Additional Information

Full-time opportunity

Hybrid work environment

Compensation based on experience and location

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

the firm’s electronic communications and collaboration platforms. This is a hands-on technical role that offers the opportunity to work in a collaborative and engaging environment focused on elevating the end-user experience across the firm.

At Qnity, we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries – we’re a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.

We are seeking a highly skilled and motivated End User Computing (EUC) Engineer to support and enhance our enterprise end-user environment. This role is responsible for the design, deployment, maintenance, and support of end-user devices, operating systems, and productivity tools, ensuring a seamless and secure user experience across the organization.

The ideal candidate has strong expertise in both hardware lifecycle management (laptops, desktops, peripherals) and software deployment and support (OS, applications, endpoint management platforms).

Key Responsibilities

Endpoint Management & Deployment

Design, deploy, and maintain endpoint solutions for Windows, macOS, and mobile devicesManage device provisioning using tools such as Microsoft Intune, SCCM, or AutopilotAutomate application deployment, patching, and updates

Hardware Lifecycle Management

Implement strategies for procurement, configuration, deployment, and decommissioning of end-user devicesWork with vendors for escalated support when requiredMaintain asset inventory and lifecycle tracking

Application & OS Support

Install, configure, and support enterprise applications including Microsoft 365Troubleshoot OS-level and application issuesSupport software packaging and distributionEnsure compatibility and performance across devices

Security & Compliance

Enforce endpoint security standardsSupport vulnerability remediation efforts (e.g., CVEs, patch validation)Ensure devices meet corporate security and compliance policies

User Support & Experience

Provide Tier 2/3 escalation support for complex user issuesAnalyze trends and proactively improve user experienceDevelop user documentation and support processesPartner with Service Desk teams to improve resolution efficiency

Automation & Continuous Improvement

Develop scripts to automate administrative tasksIdentify and implement process improvementsSupport migration initiatives

Qualifications

Bachelor’s degree in IT, Computer Science, Computer Engineering, or equivalent experience3+ years of experience in End User Computing or Desktop EngineeringStrong experience with:Windows 10/11 administration and troubleshootingEndpoint management toolsMicrosoft 365 ecosystemHands-on hardware troubleshooting and deployment experienceExperience with PowerShell scripting for automationSolid understanding of:Active Directory / Azure AD (Entra ID)Group PolicyEndpoint security best practicesOther Qualifications

Experience with Autopilot and modern device managementFamiliarity with Windows, macOS, and mobile device management (iOS/Android)Knowledge of virtualization or VDI (e.g. Windows365, Citrix)Experience supporting global environments and remote usersITIL framework familiarityRelevant certifications:Microsoft (MD-102, Endpoint Administrator Associate)CompTIA A+/Network+/Security+Key Skills

Strong troubleshooting and root cause analysis skillsAbility to work across both hardware and software domainsExcellent communication and documentation skillsCustomer-focused mindset with attention to detailAbility to manage multiple priorities in a fast-paced environmentTypical Tools & Technologies

Microsoft Intune / Endpoint ManagerSCCM / MECMWindows AutopilotMicrosoft 365 (Teams, Outlook, OneDrive)PowerShellBitLocker, Defender, or equivalent security toolsServiceNow (or other ITSM tools)

#LI-LH1

#LI-Hybrid

Join our Talent Community to stay connected with us!

Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

We use Artificial Intelligence (AI) to enhance our recruitment process.

Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability

Conduct code reviews, do changes to the codebase and maintain code repositories

Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards

Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications

Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability

Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects

Your contribution to the team:

A collaborative spirit and excellent communication skills.

The ability to handle end to end SDLC phases from requirement gathering to implementation.

A knack for translating complex requirements into actionable development tasks.

A passion for design and hands-on coding experience

A proactive approach to testing, troubleshooting, and refining our applications.

The ability to work with cross-functional teams and do software integration.

years. Chatham has worked hard to create a distinct work environment that values people, teamwork, integrity, and client service. You will have immediate opportunities to partner with talented subject matter experts, work on complex projects, and contribute to the value Chatham delivers every day. The Digital Workplace Engineer is part of the Digital Workplace Services team within Chatham’s IT organization, focused on creating a modern, seamless technology experience for employees across the firm. The team supports all internal users, empowering better communication and collaboration through tools like Microsoft 365, Teams, Sharepoint, and AI-driven solutions. In this individual contributor role, you’ll act as both a technology champion and trusted advisor—driving adoption of new tools, sharing best practices, and helping employees unlock the full value of the firm’s workplace technologies. In this role you will: Enthusiastically promote advanced technology solutions to employees, ensuring they understand and appreciate the benefits and usefulness of our end-user tech through various media, including articles, webinars, videos, in-person events, and more. Actively engage with vendors and the tech community to leverage best practices, learn industry trends, and stay ahead of technological advancements. Provide insightful user feedback to IT leadership to drive strategic product and engineering decisions. Partner with IT to lead the development of standards and best practices, serving as the authoritative voice of our end users. Manage end-user satisfaction and the adoption of M365, Teams, conference room equipment, digital signage, IPTV services, and telephony services. Lead governance, standards, cost models/chargeback, and citizen development within the Microsoft 365 suite. Take responsibility for key performance indicators to drive end-user satisfaction and engagement with technology. Lead engagements with the business to understand challenges and propose solutions for process improvement and business process automation. Your impact: Serve as a technical leader, advocating for users to deliver products and services that meet their needs Lead innovation within the company by providing the appropriate tools and training to enable better communication and collaboration Help drive business process automation through consulting and by delivering tools and guidelines for self-service Be a key contributor to developing IT’s vision and roadmap for workplace productivity technology Contributors to your success: More than 5 years of experience in a similar role with a proven track record of successfully leading technology adoption and major technology deployments. Exceptional communication skills with the ability to gather requirements from and provide IT training to non-technical employees. Deep expertise in the Microsoft Office 365 suite of products. Demonstrated ability to solve complex problems through automation, preferably with Microsoft’s Power Platform. Strong emphasis on customer service and the ability to teach people of all technical abilities. Experience working as a technical lead on major technology deployment and adoption efforts. Experience with Lean process improvement is a plus For Denver based candidates, the compensation range for the position is expected to be between $82,000 and $100,000 annually. Total compensation, including base pay, discretionary individual bonus and company bonus, may be higher than range listed, depending on applicant’s skills, qualifications, and experience. Benefits include health insurance, life and disability insurance, 401k, EAP, paid holidays and paid time off. About Chatham Financial: Chatham Financial is the leading independent capital markets advisor, delivering an integrated blend of expert advice and powerful technology to help you reduce risk and seize opportunity. With decades of capital markets strategy, execution, monitoring, and performance expertise, we serve as an unwavering advocate for your best interests and your innovation partner. Our technology platform unifies data across assets, debt, and derivatives, giving you unmatched agility, transparency, and insight. It’s clear ahead. Our commitment is to carry that light forward in every partnership, every solution, and every market we serve. We help guide the way—giving clients the insight and momentum to move forward with confidence, no matter what lies ahead. Chatham Financial is the leading independent capital markets advisor, delivering an integrated blend of expert advice and powerful technology to help you reduce risk and seize opportunity. With decades of capital markets strategy, execution, monitoring, and performance expertise, we serve as an unwavering advocate for your best interests and your innovation partner. Our technology platform unifies data across assets, debt, and derivatives, giving you unmatched agility, transparency, and insight. It’s clear ahead. Our commitment is to carry that light forward in every partnership, every solution, and every market we serve. We help guide the way—giving clients the insight and momentum to move forward with confidence, no matter what lies ahead.

Responsibilities

Provide technical support for endpoints (Windows, Mac, mobile) and resolve user issues via ticketing systems (Ivanti, Jira, etc.)Support onboarding/offboarding, user access, and lifecycle management for internal applications and platforms.Engineer, deploy, and maintain digital workplace solutions, including SharePoint, Teams, and Intune MDM/AutopilotAssist with patching, updates, and compliance for all endpoints.Document procedures, resolutions, and best practices for digital workplace operations.Collaborate with IT, InfoSec, and business teams to optimize user experience and service delivery.Participate in cost-saving initiatives, vendor management, and contract reviews as neededEnsure adherence to IT policies, audit requirements, and regulatory compliance (SOX, GLBA, BSA/AML, etc.).Contribute to process improvement and modernization of digital workplace tools and workflows.Demonstrate professionalism, teamwork, and high-quality work.Attend required training and maintain compliance awareness.Adhere to company policies, safety regulations, and all applicable laws.Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, Information Technology and GLBA.Additional duties as assigned as it relates to the positionRequirements

2+ years of experience in IT support, endpoint engineering, or digital workplace environments.Familiarity with Microsoft 365, SharePoint, Teams, Intune, and modern endpoint management.Ability to manage multiple tasks and projects in a fast-paced environment.Strong communication, organization, and problem-solving skills.

End-User Support & Troubleshooting:Provide timely and effective technical support for all desktop, laptop, mobile devices, and associated peripherals, including hardware, software, and collaboration tools.Diagnose and resolve complex technical issues related to operating systems (Windows, macOS, Linux), applications, and network connectivity within the digital workplace.Manage user accounts, permissions, and access rights in accordance with security policies, focusing on a seamless user experience. Digital Workplace Technology Management:Image, configure, and deploy new and replacement desktop, laptop, and mobile systems.Manage and maintain endpoint management solutions (e.g., SCCM, Intune, Jamf) for software distribution, patch management, inventory, and policy enforcement.Administer and support collaboration platforms (e.g., Microsoft 365, Teams, SharePoint, video conferencing solutions).Develop and maintain standard operating procedures (SOPs) for digital workplace support, deployment, and management.Network & Infrastructure Understanding:Troubleshoot basic network connectivity issues (TCP/IP, DNS, DHCP, Wi-Fi) impacting end-user devices and digital workplace services.Understand network topologies, VPN configurations, and cloud connectivity to assist in resolving user access problems.Collaborate with network and infrastructure teams on projects and incident resolution impacting the digital workplace and end-user services.Assist in documenting network and infrastructure configurations relevant to digital workplace support.Cybersecurity Focus:Implement and enforce endpoint security policies and configurations (e.g., antivirus, anti-malware, encryption, DLP, MFA) across the digital workplace.Respond to and assist in the remediation of security incidents involving end-user devices and accounts.Educate users on cybersecurity best practices and promote a security-aware culture.Ensure compliance with industry regulations (e.g., aerospace-specific, CMMC if applicable) and company security standards for all digital workplace technologies.Documentation & Reporting:Maintain accurate records of hardware inventory, software licenses, and support activities in the IT service management (ITSM) system.Create and update technical documentation, user guides, and knowledge base articles for digital workplace technologies.Generate reports on digital workplace performance, user satisfaction, and support metrics.Project & Collaboration:Participate in IT projects related to digital workplace upgrades, migrations, new technology implementations, and employee experience initiatives.Work collaboratively with other IT team members, business units, and vendors to deliver effective digital workplace solutions.Champion the adoption of new digital tools and practices to improve productivity and collaboration.

Education & Experience:Bachelor's degree in Computer Science, Information Technology, or a related field, OR equivalent practical experience.7 years of experience in a desktop support, endpoint engineering, or digital workplace role, preferably within a large enterprise or manufacturing environment.Technical Skills:

Proficiency in supporting and troubleshooting Windows (10/11) and macOS operating systems. iOS and Android experience is a plus.

Experience with endpoint management tools (e.g., Microsoft Intune, SCCM, Jamf).

Strong understanding of Active Directory, Azure AD, Group Policy, and identity and access management (IAM) concepts.

Experience with Microsoft 365 suite administration (Teams, SharePoint, OneDrive, Exchange Online).Networking: Solid understanding of TCP/IP, DNS, DHCP, VPN, and wireless networking concepts. Ability to perform basic network troubleshooting.Infrastructure: Familiarity with server virtualization (e.g., VMware, Hyper-V), cloud services (e.g., Azure, AWS), and general IT infrastructure components.Cybersecurity: Knowledge of endpoint security principles, antivirus/anti-malware solutions, data encryption, multi-factor authentication (MFA), and incident response basics. Familiarity with security frameworks (e.g., NIST, ISO 27001, CMMC) is a plus.Experience with scripting (e.g., PowerShell, Bash) for automation of digital workplace tasks is desirable.Familiarity with ITIL or other ITSM frameworks.Soft Skills:

Excellent problem-solving and analytical skills.

Strong communication (written and verbal) and interpersonal skills, with an ability to explain technical concepts to non-technical users.

Customer-focused with a dedication to providing a high-quality digital employee experience.

Ability to work independently and as part of a team in a collaborative environment.

Proactive, self-motivated, and eager to learn new technologies and improve processes.

Ability to manageDeliverables include but are not limited to:

Optimized Endpoint Deployment Process

Enhanced M365 Collaboration Guide

Endpoint Security Compliance Report

Knowledge Base Expansion

Deployment Plan and Instructions

Operating Model and Instructions

Training Plans and User Manuals SRI Tech Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national origin or citizenship status or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.

have 2-3 years of experience in a large-scale environment, proficiency in Microsoft Windows OS and Mac OS, and familiarity with Microsoft Intune for deployment frameworks. #J-18808-Ljbffr

full-time contract position for 6 months located in Manassas, VA . Responsibilities include: Developing and leading enterprise strategies for Zero Touch Deployments, Provisioning, and automation. Defining and maintaining reference architectures for CI/CD, Infrastructure as Code, and automated deployment across cloud environments. Leading adoption of Cloud-Native architectures including containers, microservices, and serverless computing. Establishing governance for multi-cloud hosting, ensuring security, scalability, and cost-effectiveness. Promoting DevSecOps principles by integrating security into the SDLC and supply chains. Creating technology roadmaps and architecture patterns for digital transformation. Collaborating with engineering, security, operations, and product teams to align architecture strategies. Engaging with vendors and industry partners to stay updated on trends and best practices. Minimum Qualifications: 10+ years in software or enterprise architecture or cloud-native application design. Expertise in Zero Touch Deployment, CI/CD, IaC, and DevSecOps frameworks. Experience designing cloud-native architectures on AWS, Azure, and/or GCP. Hands-on with CD platforms like ArgoCD, Spinnaker, or Harness. Proficiency with IaC tools such as Terraform, Ansible, Chef, Puppet, or Pulumi. Knowledge of Kubernetes, service mesh (Istio, Linkerd), and cloud orchestration. Understanding of Agile, Lean, and SAFe methodologies. Knowledge of security, compliance, and risk management in software supply chains. Leadership experience in designing and building enterprise-scale solutions. Experience as lead architect or technical lead in successful projects. Experience with end-to-end DevSecOps processes and automated pipelines. Skills with build and package automation tools (Maven, Gradle, Ivy) and CI tools (Jenkins, SonarQube, etc.). Background in full-stack web development (Java, JavaScript, SQL databases). Excellent communication skills to articulate technical concepts. Understanding of authentication services like SAML, LDAP, AD, ADFS. Preferred Qualifications: Experience with large-scale enterprise transformations, cloud migration, DevOps, or IT modernization. Expertise in API-first design, GitOps, and software factory concepts. Experience with AI/ML-driven operations and automation. Advanced certifications in AWS, Kubernetes, or DevOps. Key Skills: Agile Methodology AI/ML automation API-first, GitOps, software factory Authentication & Authorization services CI/CD/CT/RO Cloud Native patterns Zero Touch Deployment The ideal candidate will have expertise in Zero Touch Deployment, DevSecOps, and CDRO. Apply now to be considered immediately. Please submit your application with the required information. We are interviewing for this and similar roles. Referral bonuses are availableask us how. Contact: Kavita at kavita.rautela@innovasolutions.com Pay Range: $80/hr - $85/hr (based on experience and qualifications) Benefits: Medical, dental, vision, 401(k), HSA, FSA, life insurance, pet insurance, disability, legal aid, paid leave, Employee Assistance Program, and more. About Innova Solutions: Established in 1998, headquartered in Atlanta, GA, with 50,000 professionals worldwide, nearly $3 billion revenue, recognized as a top employer and innovator in IT staffing and solutions. #J-18808-Ljbffr