Endpoint Engineer
Acuity Analytics
Position Overview: We are looking for a dedicated Endpoint Engineer to join our client's technology team as an embedded, full-time engineering resource. This role was created to relieve an endpoint team operating at full capacity and to drive platform...
Job description
Key Responsibilities:
* Endpoint Device Management: Administer and optimize Intune (Microsoft) and Kandji (Apple) across the full device fleet
* Microsoft 365 Optimization: Manage and optimize the M365 environment including licensing, policies, and platform governance
* Collaboration Platform Administration: Administer Box, Slack, and Zoom environments
* Automation \& Tooling: Develop and maintain PowerShell scripts and automation initiatives to reduce manual workload
* Documentation: Create and maintain runbooks, standard operating procedures, and architecture documentation; close gaps left by legacy Managed Service Provider environments
* Platform Governance: Mature operational processes and platform governance
* After-Hours Support: Participate in after-hours, weekend, and holiday coverage rotation to reduce burden on internal engineers
* Onboarding \& Standards: Establish and enforce endpoint build standards and configuration baselines
Required Skills and Qualifications:
* Bachelor's degree in Computer Science, Information Systems, or a related field preferred (or equivalent work experience).
* 5+ years of relevant experience
* Proven hands-on experience with Microsoft Intune and Kandji MDM platforms
* Strong proficiency in Microsoft 365 administration and optimization
* Experience with collaboration tools: Box, Slack, Zoom
* Proficiency in PowerShell scripting and automation
* Experience creating technical documentation and runbooks
* Ability to work independently as an embedded team member
* Strong communication skills in English (written and verbal)
* Ability to travel to the United States approximately 20% of the time