RapidAPI Daily International Jobs
IT Specialist / Administration / MDM / IAM/SSO / SOC / SAAS / MacOS - Start-up
Motion Recruitment Partners
Our client is a technology company modernizing physical security through software that helps organizations protect their people, property, and facilities. They are seeking an **IT Specialist** to own corporate IT operations and provide responsive,...
Job description
This is a hands-on role serving as the company's sole IT resource. You will manage employee support, onboarding and offboarding, endpoints, business applications, networks, and vendor relationships. The ideal candidate has experience supporting a growing startup and can balance daily requests with improvements that help the business scale.
**Responsibilities**
- Own employee IT support from intake and troubleshooting through resolution, keeping users informed and coordinating vendor escalations when needed.
- Manage onboarding and offboarding, including hardware, accounts, access provisioning, and secure removal of access.
- Provision and manage laptops and workstations through MDM, including device policies, procurement, maintenance, and retirement.
- Administer Google Workspace and Microsoft 365, including user accounts, permissions, configurations, and licensing.
- Configure and maintain corporate networks, including firewalls, switches, wireless, VPN, and DNS.
- Manage internet connectivity, ISP relationships, and failover to support business uptime.
- Oversee SaaS and engineering tool access, including GitHub provisioning and license management.
- Manage IT vendors and managed service providers, including contracts, service levels, renewals, performance, and escalations.
- Coordinate non-production AWS and Google Cloud Platform access, including IAM groups, provisioning standards, and access reviews.
- Maintain IT documentation and support conference rooms, phone systems, printers, office moves, and cabling projects.
**Required Experience**
- 5+ years of IT experience with increasing responsibility for corporate IT operations and vendor management.
- Hands-on experience supporting an early- or mid-stage startup.
- Strong Google Workspace or Microsoft 365 administration experience.
- Experience with MDM, endpoint provisioning, device policies, and hardware lifecycle management.
- Ability to operate independently as the sole IT resource, prioritize requests, and resolve issues directly.
- Strong technical knowledge across endpoint management, IAM/SSO, networking, and cloud access.
- Experience managing SaaS licenses, vendor contracts, service level agreements, and renewals.
- Hands-on experience with IAM tools, SSO, user provisioning, and application and group management.
- Strong macOS skills and experience supporting Windows environments.
- Excellent communication, documentation, organization, and stakeholder management skills.
**Strongly Preferred**
- Experience working in a SaaS company.
- Experience supporting a Global Security Operations Center (GSOC) or Security Operations Center (SOC).
- Experience coordinating office build-outs, moves, and low-voltage or cabling projects through vendors.
**The Offer**
- **$120,000-$140,000 base salary**
- Comprehensive medical, dental, vision, and life insurance
- 401(k) with a 4% company match
- Flexible paid time off
- Modern, newly renovated office
- Innovative work in an emerging field with strong growth potential
- Supportive, family-friendly culture that values work-life balance and inclusion