Endpoint Engineer
Tata Consultancy Services
TCS is looking your Talent as ***Endpoint Engineer.*** Work modality: Hybrid (Candidate needs to be located or relocate to Querétaro, CDMX, Guadalajara or Monterrey, it will be requested to attend office at least 2 day per week) **Job Summary** We are...
Job description
This role will be responsible for driving endpoint transformation initiatives, implementing best practices, improving endpoint security and compliance, and delivering automated solutions that enhance the end-user digital experience. The candidate will collaborate closely with infrastructure, security, application, and service delivery teams to support a modern workplace environment.
***++Key Responsibilities++***
**Incident \& Service Request Management**
* Providing L3 Support on Endpoint/ Workspace technology scope.
* Manage, deploy of VMWare VDI provision request
* Provide deep expertise on troubleshooting Windows and Mac device related issues
* Lead endpoint modernization and workplace transformation initiatives.
**Application Packaging \& Deployment through Intune**
* Package, test, and deploy enterprise applications using industry-standard packaging methodologies.
* Create and maintain MSI, MSIX, EXE, App-V, and IntuneWin packages.
* Perform application compatibility assessments and remediation activities.
* Develop deployment strategies and rollout plans for enterprise-wide software releases.
* Maintain application deployment standards and documentation.
**Automation \& Scripting**
* Develop and maintain automation solutions using **PowerShell**.
* Automate endpoint provisioning, software deployment, compliance checks, and operational activities.
* Build scripts for reporting, monitoring, configuration management, and remediation tasks.
* Continuously identify opportunities to improve operational efficiency through automation.
**JAMF/ IRU Administration**
* Administer and support IRU/JAMF Pro environments for macOS device management.
* Manage macOS enrollment, compliance, configuration profiles, and software deployments.
* Implement security baselines and device management policies for Apple devices.
* Troubleshoot macOS endpoint and application deployment issues.
* Collaborate with security and infrastructure teams to maintain compliance standards.
***++Technical Skills++***
* Min. 5 years of experience
* Strong experience supporting Windows 11 and iOS environments, hands-on experience with Microsoft 365 suite.
* Knowledge of Active Directory, Azure AD (Entra ID), and Group Policies, Microsoft Intune
* Experience with ServiceNow or other ITSM tools.
* Familiarity with endpoint security solutions such as Microsoft Defender.
* Familiarity with ITIL fundamentals
***++What we offer to you:++***
* Direct contract (indeterminate time with initial probation period)
* Full payroll scheme
* Benefits of the law and above
*Tata Consultancy Services is an equal opportunity employer, our commitment to diversity \& inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge \& competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment \& selection process.*