Senior Endpoint Engineer
Techunting
Technology 1 day ago 8 Years of experience **Description** The Senior Endpoint Engineer is responsible for engineering, enhancing, and supporting the organization's Azure Virtual Desktop (AVD) and Microsoft Intune environments for both physical devices...
Job description
**Role Responsibilities**
* Drive to deliver technology and products in the roadmap on schedule and with the highest quality.
* Provide advice, guidance, and direction to carry out plans and procedures, ensuring schedule attainment, product development process adherence and performance.
* Provide last tier support for operations and support teams, including root cause analysis and preventative analysis.
* Provide technical support with expert knowledge and act as an escalation point for the Desktop
* Operations team and anything related to the End User Computing environment, focusing on our Endpoint Security Protection, and application management.
* Partner with other Engineering teams to develop solutions.
* Manage the Azure Virtual Desktop (AVD) environment including creating images, deploy VMs, monitor VM performance.
* Develop automated solutions for deploying software packages, application patches/updates and workstation images.
* Engineer and support multiple Windows desktop images.
* Manage the entire lifecycle of our global standard desktop and laptop models.
* Design and implement Microsoft Intune solutions that meet end user requirements.
* Create and manage Intune policies for application deployment, device compliance, and security configurations.
* Ensure seamless integration with other Microsoft 365 services/
* Windows 11 Provisioning: Design and deploy Windows 11 provisioning processes using Intune Autopilot. Configure and manage Windows Update for Business policies. Develop and maintain standardized 11 deployment images.
* Active Directory Group Policy Management: Design and manage Group Policy Objects (GPOs) in Active Directory to enforce security and configuration policies. Collaborate with the Active Directory team to ensure alignment with broader infrastructure goals.
* Security and Compliance: Implement security best practices and compliance policies within Intune. Monitor and respond to security incidents related to mobile devices and endpoints.
* Documentation and Training: Create detailed documentation of Intune configurations, Windows provisioning processes, and Group Policy settings.
* Maintain desktop images and modify SCCM task sequences as needed.
* Package, test, and deploy new applications as needed.
* Maintain and expand existing Knowledge Base.
* Create new and maintain existing support documents to maintain high standards of quality in the delivery of End User Computing services.
**Requirements** TECHNICAL QUALIFICATIONS
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* 8+ years total work experience, 5+ of those years with proven experience in designing and implementing Microsoft Intune solutions.
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* 5 years' experience as a system engineer.
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* Desktop engineering and support experience in an enterprise environment.
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* Proven experience with Windows 11, Active Directory Structure, and Managing Group Policies.
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* Experience developing and testing software packages using Install shield, or equivalent.
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* Skills managing a VDI environment (Azure Virtual Desktop preferred).
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* Expert level experience within End Point Protection Engineering.
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* Expertise in MECM and Intune.
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* Expert in patch management including bios and firmware updates, service pack upgrades, and application-based updates.
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* Basic Database Administration experience, particularly in SQL Server.
**Must Have Skills**
* Azure Virtual Desktop
* Microsoft Azure
* Microsoft Intune
* Virtual Desktop Infrastructure (VDI)
* Windows 11
Location (Hybrid)