Workplace Engineer
Accenture Plc
Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients...
Job description
You Are
We seek professionals who have successfully led and delivered modern transformations..
Key job responsibilities include
Design and deliver telemetry-driven insights by integrating operational, endpoint, network, support, and employee experience data. Establish KPIs and baselines, identify trends and root causes, measure service improvements, and enable data-driven decision making through dashboards and analytics.
Key Skills
Digital Experience Monitoring (DEX), Telemetry, SQL, Data Analytics, Dashboarding, ITSM Platforms, KPI Development, Root Cause Analysis, Data Integration, Automation & Reporting.
Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.
Skills
Artificial Intelligence (AI), Automation, Customer Relations, Data Analysis, Ecosystems, Finance, IT Service Management (ITSM), Internet Security, Network Support, Performance Metrics, Reporting Dashboards, Root Cause Analysis, SQL (Structured Query Language), Supply Chain, Telemetry, Trend Analysis
Accenture Plc