Digital Workplace Engineer II

Job description

Digital Workplace Engineer II

• Transform the Employee Experience Through TechnologyWho We AreFor more than 120 years, Ben E. Keith has served customers and communities as one of the nation’s leading distributors of food service products and premium beverages. Our success is built on exceptional people, strong relationships, and a commitment to service and innovation. Our Digital Workplace team uses Microsoft 365, Microsoft Copilot, and other modern technologies to create a connected, productive employee experience and help thousands of employees work smarter.Why This Opportunity Stands OutThis highly visible role is for a relationship builder, storyteller, trainer, and technology advocate. You will combine technical expertise with energy, curiosity, creativity, and personality to make technology approachable, engaging, and useful. If you enjoy presenting, leading workshops, helping others learn, and bringing your authentic self to work, you will fit right in.Help lead Microsoft Copilot and AI adoption across the enterprise
• Shape how employees use technology, collaborate, and learn
• Combine engineering, training, communications, and change leadership
• Partner with business leaders on high-impact, enterprise-wide initiatives
• Join a stable, growing company with meaningful career opportunities
• Work with a collaborative team that values ideas, celebrates success, and enjoys having fun
• What You’ll DoAs a Digital Workplace Engineer II , you will:Lead adoption initiatives for Microsoft 365, Copilot, Teams, SharePoint, One Drive, Intune, and Power Platform solutions
• Design and deliver instructor‑led, virtual, and on‑demand training for employees with varying technical skill levels
• Create practical learning resources, including job aids, videos, tutorials, and knowledge articles
• Develop communication and change strategies that support technology launches and enhancements
• Partner with business leaders to identify opportunities, gather feedback, and improve the employee technology experience
• Analyze adoption, engagement, and training metrics to measure impact and recommend improvements
• Support Microsoft 365 administration, implementations, escalated issues, documentation, governance, and operational initiatives
• Collaborate with IT, HR, Corporate Communications, and business teams to advance digitaltransformation
• Explore and apply AI and emerging technologies to transform how training is designed, created, delivered, maintained, and personalized, with a focus on making learning more scalable, engaging, and effective.Leverage AI to improve knowledge management and self‑service support, including identifying opportunities to make information easier for employees to find, understand, and apply.Continuously evaluate how AI can improve employee adoption, reinforce learning, and help employees build confidence and proficiency with new technologies.What You Bring Required Qualifications Bachelor’s degree in Information Technology, Business, Communications, Education, or a related field, or equivalent experience
• Five or more years of experience supporting enterprise workplace technologies
• Hands‑on experience with Microsoft 365 technologies, including Teams, SharePoint Online, One Drive, Exchange Online, Microsoft Copilot, Intune, and Power PlatformExperience delivering end‑user training and technology enablement programs
• Strong written, verbal, presentation, facilitation, and interpersonal skills
• Ability to explain technical concepts to non‑technical audiences
• Experience leading projects and collaborating across multiple teams
• Preferred Qualifications Microsoft certifications related to Microsoft 365, Modern Work, Copilot, Teams, or Share Point Experience with instructional design, adult learning, or multimedia learning…