Digital Workplace Engineer II

Job description

But what truly sets us apart is our commitment to people. We invest in our employees, empower growth, and create opportunities to make an impact—because when our people succeed, so do our customers and our business. Since 1906, that’s been our promise.

Transform the Employee Experience Through TechnologyWho We AreFor more than 120 years, Ben E. Keith has served customers and communities as one of the nation’s leading distributors of foodservice products and premium beverages. Our success is built on exceptional people, strong relationships, and a commitment to service and innovation. Our Digital Workplace team uses Microsoft 365, Microsoft Copilot, and other modern technologies to create a connected, productive employee experience and help thousands of employees work smarter.

Why This Opportunity Stands OutThis highly visible role is for a relationship builder, storyteller, trainer, and technology advocate. You will combine technical expertise with energy, curiosity, creativity, and personality to make technology approachable, engaging, and useful. If you enjoy presenting, leading workshops, helping others learn, and bringing your authentic self to work, you will fit right in.

Help lead Microsoft Copilot and AI adoption across the enterpriseShape how employees use technology, collaborate, and learnCombine engineering, training, communications, and change leadershipPartner with business leaders on high-impact, enterprise-wide initiativesJoin a stable, growing company with meaningful career opportunitiesWork with a collaborative team that values ideas, celebrates success, and enjoys having funWhat You’ll DoAs a Digital Workplace Engineer II, you will:

Lead adoption initiatives for Microsoft 365, Copilot, Teams, SharePoint, OneDrive, Intune, and Power Platform solutionsDesign and deliver instructor‑led, virtual, and on‑demand training for employees with varying technical skill levelsCreate practical learning resources, including job aids, videos, tutorials, and knowledge articlesDevelop communication and change strategies that support technology launches and enhancementsPartner with business leaders to identify opportunities, gather feedback, and improve the employee technology experienceAnalyze adoption, engagement, and training metrics to measure impact and recommend improvementsSupport Microsoft 365 administration, implementations, escalated issues, documentation, governance, and operational initiativesCollaborate with IT, HR, Corporate Communications, and business teams to advance digitaltransformation

Explore and apply AI and emerging technologies to transform how training is designed, created, delivered, maintained, and personalized, with a focus on making learning more scalable, engaging, and effective.Leverage AI to improve knowledge management and self‑service support, including identifying opportunities to make information easier for employees to find, understand, and apply.Continuously evaluate how AI can improve employee adoption, reinforce learning, and help employees build confidence and proficiency with new technologies.What You BringRequired QualificationsBachelor’s degree in Information Technology, Business, Communications, Education, or a related field, or equivalent experienceFive or more years of experience supporting enterprise workplace technologiesHands‑on experience with Microsoft 365 technologies, including Teams, SharePoint Online, OneDrive, Exchange Online, Microsoft Copilot, Intune, and Power PlatformExperience delivering end‑user training and technology enablement programsStrong written, verbal, presentation, facilitation, and interpersonal skillsAbility to explain technical concepts to non‑technical audiencesExperience leading projects and collaborating across multiple teamsPreferred QualificationsMicrosoft certifications related to Microsoft 365, Modern Work, Copilot, Teams, or SharePointExperience with instructional design, adult learning, or multimedia learning contentExperience supporting organizational change management initiativesExperience developing adoption metrics, reporting, and analyticsExperience supporting AI, automation, or digital transformation programsKey SkillsCommunication, facilitation, and executive presentationRelationship‑building and stakeholder managementCustomer focus and a passion for helping others succeedCreativity in technology adoption and employee engagementAnalytical thinking, sound judgment, and problem‑solvingCollaboration, adaptability, and accountabilityOur Company CultureAt Ben E. Keith, culture is more than a set of values. It is how we work together, support one another, and serve our customers every day.

People First: We foster respect, trust, inclusion, and collaboration.One Team: We work toward shared goals, support one another, and celebrate success together.Ownership: We take accountability for results and follow through on commitments.Continuous Improvement: We embrace innovation, constructive feedback, and lifelong learning.Growth: We invest in employee development and career advancement.Personality: We value authentic human connections and encourage employees to bring their ideas, energy, and unique talents to work.We are committed to creating an environment where employees feel valued, supported, and empowered to make a meaningful impact.

What It's Like to Work HereWhen you join Ben E. Keith, you can expect:

A collaborative, energetic team that genuinely enjoys working togetherOpportunities to work with Microsoft Copilot, AI, and the Microsoft 365 platformLeaders who encourage innovation, creativity, and professional growthMeaningful work that directly affects employee productivity and engagementFreedom to bring your personality, communication style, and unique talents to your workA workplace where relationship‑building is as important as technical expertiseWe work hard, support one another, and make time to have fun while delivering results together.

Grow With UsWe are committed to helping employees build rewarding careers. Whether you want to deepen your technical expertise, become a subject matter expert in AI and collaboration technologies, expand your leadership capabilities, or pursue a new career path, we provide the training, mentorship, and support to help you grow.

Equal Opportunity EmployerBen E. Keith Company is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where employees and applicants are treated with dignity and respect and have equal access to employment opportunities. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.

We offer employees the opportunity to make a meaningful impact in collaborative, results‑driven environments supported by competitive benefits, including:

401(k) with Company Match + 100% Company-Paid Profit SharingPaid Time Off & HolidaysWellness, EAP & Educational AssistanceAt Ben E. Keith, we value a diverse and inclusive workforce where different perspectives drive better decisions and innovation. We are an Equal Employment Opportunity and VEVRAA Federal Contractor, considering all qualified applicants, including minorities, females, veterans, and individuals with disabilities.

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