Endpoint Administrator
Benesch
Benesch is proud to announce the opening for an Endpoint Administrator in our Cleveland office! This position is hybrid and offers work‑from‑home flexibility. Position Summary Do you enjoy providing ongoing support of endpoint deployments and security...
Job description
The Endpoint
Administrator responsibilities include installed applications and configurations for Windows PCs, Windows servers, mobile devices (MDM), and BYOD.
Responsibilities include core Microsoft applications and standard legal‑industry applications. This role provides administration and support for the PC/mobile/cloud experience using Microsoft's endpoint delivery platform (Endpoint Manager/Intune) and third‑party tools such as Aiden.
The Endpoint
Administrator also serves as an escalation point for TierIII support related to endpoints, operating systems, installed applications, and associated systems as needed.
Essential Functions Assists with the delivery and validation of operating systems, applications, drivers, and security patches across Windows, Android, and iOS devices. Follows the Firm's patch management cadence and protocol to ensure all endpoints are consistently updated to mitigate potential threats. Maintains an ongoing feedback channel between IT teams and end users to validate outcomes and effective delivery to internal clients.
Assists in system monitoring, reviewing infrastructure and application logs, and verifying configured technical controls. Actively researches, recommends, and implements improvements to existing infrastructure and processes to increase efficiency and strengthen security.