Digital Workplace Service Engineer
Chatham Financial
Job Description: Overview: We don't simply hire employees. We invest in them. When you work at Chatham, we empower you - offering professional development opportunities to help you grow in your career, no matter if you've been here for five months or 15...
Job description
Chatham has worked hard to create a distinct work environment that values people, teamwork, integrity, and client service. You will have immediate opportunities to partner with talented subject matter experts, work on complex projects, and contribute to the value Chatham delivers every day.
The Digital Workplace Engineer is part of the Digital Workplace Services team within Chatham's IT organization, focused on creating a modern, seamless technology experience for employees across the firm. The team supports all internal users, empowering better communication and collaboration through tools like Microsoft 365, Teams, Sharepoint, and AI-driven solutions. In this individual contributor role, you'll act as both a technology champion and trusted advisor-driving adoption of new tools, sharing best practices, and helping employees unlock the full value of the firm's workplace technologies.
In this role you will:
Enthusiasticallypromoteadvanced technology solutions to employees, ensuring they understand and appreciate the benefits and usefulness of our end-user tech through various media, including articles, webinars, videos, in-person events, and more.
Actively engage with vendors and the tech community to leverage best practices, learn industry trends, and stay ahead of technological advancements.
Provide insightful user feedback to IT leadership todrivestrategic product and engineering decisions.
Partner with IT tolead thedevelopment ofstandards and best practices, serving as the authoritative voice of our end users.
Manageend-user satisfaction and the adoption of M365, Teams,