Intune Engineer

Job description

This means owning problems end-to-end rather than handing them off—while balancing user experience, security requirements, and operational efficiency. This role is in support of a secure and enterprise-scale environment with federally regulated compliance requirements.

Enterprise Desktop Administration

Build, image, configure, deploy, and maintain Windows workstations and peripherals using gold images and templates

Administer Active Directory-sourced user and computer objects and provide continuous compliance oversight using Group Policy controls

Procure, track, and keep up-to-date software products and associated licensing

Design, implement, and maintain MS Intune endpoint management solutions.

Procure and issue desktops with Intune Autopilot zero-touch provisioning

Build automation using PowerShell and MS Graph where appropriate

Troubleshoot and resolve Intune-related issues, including device configuration, policy application, compliance failures, and software deployment

Identify, prioritize, and remediate endpoint vulnerabilities using enterprise management and security tools

Navigate and resolve security and compliance-related challenges, including endpoint hardening, policy enforcement, and audit readiness

End User Support

Communicate effectively with technical and non-technical staff while maintaining a high level of customer service

Troubleshoot Windows operating systems, peripherals, printers, conferencing equipment, and endpoint hardware

Diagnose and address network connectivity issues (e.g., access restrictions, firewall rules, DNS, VPN, IP/Port/URL filtering)

Demonstrate the flexibility to contribute across endpoint engineering, user support, compliance, and operational initiatives as business priorities evolve

Continuously improve endpoint management processes through automation, standardization, and operational excellence

Required Qualifications

Bachelor’s degree in information systems or relevant field and 5+ years practical experience in the field

Ability to obtain public trust clearance.

Ability to self-manage work tasks using M365-based tools

Demonstrated and proven ability to independently resolve issues, improve day-to-day operations with self-driven initiatives, and operate with a growth mindset

Hands-on experience administering or operating network access controls in the form of IP: Port or URL-based filters

Practical experience managing enterprise desktops within an MS Intune managed environment

Hands-on experience troubleshooting and administering Windows operating systems in an enterprise environment - ideally including peripheral device management, asset management, and VOIP operations

Understanding and practical exposure to regulatory controls, baselines, and security policies within an Azure Entra and Intune-based environment with enterprise desktops and endpoints (CIS benchmarks, STIG, etc)

Located near Indianapolis, IN, and is both willing and capable of being on-site daily in support of the mission

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.