Digital Workplace Engineer II

Job description

Why This Opportunity Stands Out

This highly visible role is for a relationship builder, storyteller, trainer, and technology advocate. You will combine technical expertise with energy, curiosity, creativity, and personality to make technology approachable, engaging, and useful. If you enjoy presenting, leading workshops, helping others learn, and bringing your authentic self to work, you will fit right in.

Help lead Microsoft Copilot and AI adoption across the enterprise

Shape how employees use technology, collaborate, and learn

Combine engineering, training, communications, and change leadership

Partner with business leaders on high-impact, enterprise-wide initiatives

Join a stable, growing company with meaningful career opportunities

Work with a collaborative team that values ideas, celebrates success, and enjoys having fun

What You’ll Do

As a Digital Workplace Engineer II, you will:

Lead adoption initiatives for Microsoft 365, Copilot, Teams, SharePoint, OneDrive, Intune, and Power Platform solutions

Design and deliver instructor‑led, virtual, and on‑demand training for employees with varying technical skill levels

Create practical learning resources, including job aids, videos, tutorials, and knowledge articles

Develop communication and change strategies that support technology launches and enhancements

Partner with business leaders to identify opportunities, gather feedback, and improve the employee technology experience

Analyze adoption, engagement, and training metrics to measure impact and recommend improvements

Support Microsoft 365 administration, implementations, escalated issues, documentation, governance, and operational initiatives

Collaborate with IT, HR, Corporate Communications, and business teams to advance digital

transformation

Explore and apply AI and emerging technologies to transform how training is designed, created, delivered, maintained, and personalized, with a focus on making learning more scalable, engaging, and effective.

Leverage AI to improve knowledge management and self‑service support, including identifying opportunities to make information easier for employees to find, understand, and apply.

Continuously evaluate how AI can improve employee adoption, reinforce learning, and help employees build confidence and proficiency with new technologies.

What You Bring

Required Qualifications

Bachelor’s degree in Information Technology, Business, Communications, Education, or a related field, or equivalent experience

Five or more years of experience supporting enterprise workplace technologies

Hands‑on experience with Microsoft 365 technologies, including Teams, SharePoint Online, OneDrive, Exchange Online, Microsoft Copilot, Intune, and Power Platform

Experience delivering end‑user training and technology enablement programs

Strong written, verbal, presentation, facilitation, and interpersonal skills

Ability to explain technical concepts to non‑technical audiences

Experience leading projects and collaborating across multiple teams

Preferred Qualifications

Microsoft certifications related to Microsoft 365, Modern Work, Copilot, Teams, or SharePoint

Experience with instructional design, adult learning, or multimedia learning content

Experience supporting organizational change management initiatives

Experience developing adoption metrics, reporting, and analytics

Experience supporting AI, automation, or digital transformation programs

Key Skills

Communication, facilitation, and executive presentation

Relationship‑building and stakeholder management

Customer focus and a passion for helping others succeed

Creativity in technology adoption and employee engagement

Analytical thinking, sound judgment, and problem‑solving

Collaboration, adaptability, and accountability

Our Company Culture

At Ben E. Keith, culture is more than a set of values. It is how we work together, support one another, and serve our customers every day.

People First: We foster respect, trust, inclusion, and collaboration.

One Team: We work toward shared goals, support one another, and celebrate success together.

Ownership: We take accountability for results and follow through on commitments.

Continuous Improvement: We embrace innovation, constructive feedback, and lifelong learning.

Growth: We invest in employee development and career advancement.

Personality: We value authentic human connections and encourage employees to bring their ideas, energy, and unique talents to work.

We are committed to creating an environment where employees feel valued, supported, and empowered to make a meaningful impact.

What It's Like to Work Here

When you join Ben E. Keith, you can expect:

A collaborative, energetic team that genuinely enjoys working together

Opportunities to work with Microsoft Copilot, AI, and the Microsoft 365 platform

Leaders who encourage innovation, creativity, and professional growth

Meaningful work that directly affects employee productivity and engagement

Freedom to bring your personality, communication style, and unique talents to your work

A workplace where relationship‑building is as important as technical expertise

We work hard, support one another, and make time to have fun while delivering results together.

Grow With Us

We are committed to helping employees build rewarding careers. Whether you want to deepen your technical expertise, become a subject matter expert in AI and collaboration technologies, expand your leadership capabilities, or pursue a new career path, we provide the training, mentorship, and support to help you grow.

Join our team and help shape the future of work at Ben E. Keith.

Equal Opportunity Employer

Ben E. Keith Company is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where employees and applicants are treated with dignity and respect and have equal access to employment opportunities. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.

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