Infrastructure Engineer -- PATDC6055888

Job description

This professional will serve as the primary point of contact for site-level IT and OT issues, collaborating with suppliers, global IT teams, and manufacturing stakeholders to ensure reliable and compliant operations. The ideal candidate will have experience supporting IT/OT infrastructure in GMP/GxP manufacturing or laboratory environments, with knowledge of regulatory compliance, data integrity, network security, and technical documentation.

Key Responsibilities

• IT/OT Infrastructure Management

Install, configure, maintain, and troubleshoot IT/OT hardware, software, servers, workstations, and networked systems.Support IT infrastructure for analytical laboratories and GxP-regulated manufacturing equipment.Monitor infrastructure performance and maintain backup, recovery, and system availability processes.Independently troubleshoot complex infrastructure issues and minimize operational disruptions.Automate routine operational tasks using scripting where appropriate.Coordinate with global IT teams, suppliers, and site stakeholders to resolve technical issues.Support industrial automation infrastructure, including networked systems and field devices.2. Technical Support & System Operations

Serve as the primary point of contact for IT-related issues at the Boulder site.Provide technical support for computerized laboratory equipment and manufacturing systems.Investigate system issues, evaluate potential solutions, and implement appropriate technical improvements.Document troubleshooting procedures, resolutions, configurations, and operational best practices.Coordinate infrastructure changes, upgrades, and system enhancements with relevant teams.3. Compliance, Security & Documentation

Support IT/OT systems operating in regulated GMP/GxP environments.Follow applicable regulatory requirements, including 21 CFR Part 11, where relevant to supported systems.Maintain documentation for IT processes, procedures, configurations, system changes, and project activities.Support data integrity, access controls, cybersecurity, and infrastructure risk management.Collaborate with security teams to identify vulnerabilities and implement remediation measures.Work with global system managers and site teams to support audits and compliance assessments.Learn and implement site-specific regulatory and organizational requirements during onboarding.Required Qualifications

Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent education and experience.At least 4 years of relevant experience in IT infrastructure, IT/OT operations, systems administration, or a related technical field.Experience supporting GMP/GxP manufacturing technology, regulated systems, or laboratory equipment.Knowledge of GMP systems and equipment, particularly 21 CFR Part 11 compliance requirements.Working knowledge of IT networking, infrastructure, and security fundamentals.Experience installing, configuring, maintaining, and troubleshooting hardware and software.Strong documentation, problem-solving, communication, and vendor-coordination skills.Ability to work independently while collaborating with onsite and global teams.Preferred Qualifications

Experience managing IT/OT infrastructure for laboratory and manufacturing facilities.Familiarity with PLCs, SCADA, industrial automation, and networked field devices.Experience with server infrastructure, backup and recovery, monitoring tools, and scripting or automation.Exposure to regulated system documentation, validation support, change control, and audit readiness.Experience coordinating with global IT teams, suppliers, and manufacturing stakeholders.