IT Systems Engineer

Job description

Broad expertise in Microsoft Azure, Amazon Web Services, Google Cloud, Microsoft 365, Windows and Linux server infrastructure, Entra ID, network topology, and server operating systems

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Responsibilities: Partner with development, operations, and security teams to ensure smooth integration and high performance of our cloud environment

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Design and deliver scalable, dependable, and secure cloud solutions across Azure, AWS, and Google Cloud

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Administer cloud resources such as virtual machines, storage, databases, and networking components

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Monitor and tune cloud services for performance, uptime, and cost effectiveness

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Lead planning, design, implementation, documentation, and guidance for Azure, AWS, and Google Cloud services

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Recommend and document standards for new and existing company systems

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Oversee our M365 environment, including mail flow and collaboration tools such as email, SharePoint, Dynamics, Teams, and licensing

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Maintain Active Directory and Entra ID environments, including DHCP, GPO, DNS, and certificate management

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Track service growth and usage trends and support long-term capacity planning for hardware and software purchases

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Conduct daily system monitoring to confirm server, application, and service integrity and availability

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Review system and application logs and ensure scheduled jobs such as backups and sFTP complete successfully

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Recommend, install, test, and manage servers and software in line with standards and operational needs

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Protect data integrity through regular backups, recovery procedures, and access-rights verification

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Securely manage elevated access rights, including Domain Controller, root, and Global Administrator roles

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Provide technical support to users and desktop support staff

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Diagnose and resolve escalated hardware, software, and operational issues

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Work with network staff to ensure integration of web services and network components

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Review the work of other technical staff and advise leadership on training needs

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Train selected staff to provide coverage during absences

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Evaluate and help select new vendors while monitoring the performance of existing vendors

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Liaise with external vendors and consultants to support infrastructure requirements

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Support Medfinancial administrative functions as needed

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Participate in an off-hour support rotation

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Work with Security and IT teams to implement, update, and test security improvements, including OS patches, security patches, and application updates across server infrastructure

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Help create, test, and maintain disaster recovery procedures for required services

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Work with Network staff to install, configure, and ensure close integration of web services, network links, hardware, and peripheral components

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Stay current on emerging IT tools and best practices

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Carry out other duties and special projects as assigned

. Technologies: AWS Active Directory Azure Cloud Flow Hardware Support Linux Microsoft 365 Network Security SharePoint Web Windows Office 365 More: We provide central accountability for infrastructure server services supporting cloud and on-premises enterprise data center solutions. Our environment includes Windows and Linux physical and virtual systems, along with supporting software such as operating systems, utilities, databases, cloud services, and middleware that help deliver hosting, web, messaging, remote access, security administration, and virtual desktop services for Edfinancial Services, Edamerica, and Medfinancial systems. Our role offers the opportunity to work across cloud platforms, server infrastructure, security, networking, vendor management, and disaster recovery planning while collaborating closely with internal technical teams. last updated 37 week of 2026