End-User Computing Engineer
Gotham Technology Group
IT Professional who has built and operated large-scale enterprise EUC environments - not simply administered them. Successful candidates will have experience designing secure, highly available EUC platforms, leading infrastructure modernization efforts,...
Job description
Lead the architecture, engineering, and operational support of a global end-user computing (EUC) platform supporting thousands of users.
This is a highly hands-on engineering role responsible for designing, modernizing, and supporting a hybrid client virtualization environment, (Citrix Virtual Apps & Desktops (CVAD), Azure Virtual, DAAS, etc).
The ideal candidate has deep experience building secure, highly available Virtual Desktop platforms, enjoys solving complex infrastructure challenges, and can collaborate comfortably across virtualization, identity, networking, automation, and cloud technologies.
Responsibilities
- Design, engineer, and support a global enterprise end-user computing (EUC) environment
- Lead virtualization modernization initiatives, including migrating workloads while ensuring high availability and minimal business disruption.
- Design and support secure remote access, authentication, and certificate services
- Deploy, administer, and optimize Azure Virtual Desktop (AVD), including host pools, session hosts, FS
- Logix, image management, and Azure integrations.
- Develop automation and operational tooling using PowerShell, Python, or other scripting technologies to improve provisioning, monitoring, and platform management.
- Troubleshoot and resolve complex virtual desktop issues issues while serving as a senior technical escalation point.
- Partner with infrastructure, cloud, networking, identity, and security teams to deliver secure, reliable, and scalable client virtualization services.
- Maintain architecture documentation, operational runbooks, and engineering standards.
Required Qualifications
- Designing and supporting enterprise Virtual Desktop (CVAD, AVD, VDI)) environments.
- Strong understanding of enterprise authentication like: AD, Entra ID (Azure AD), SAML, LDAP, MFA.
Well versed in M365 environments
Networking fundamentals including DNS, DHCP, VLANs, routing, firewalls, proxies, and load balancing.
Preferred Qualifications
- Microsoft Intune and Microsoft Endpoint Manager experience.
- Experience with monitoring platforms such as Grafana, Prometheus, or similar observability tools.