Windows Systems Engineer I
GW Cancer Center
Job Description Summary The Biostatistics Center of the Milken Institute School of Public Health is an off-campus research facility of The George Washington University located in Rockville, Maryland. The Biostatistics Center serves as the data...
Job description
The Biostatistics
Center is a leader in the statistical coordination of major medical research programs of national and international scope.
Visit our website at: www.bsc.gwu.edu. This position serves as Windows Systems Engineer I and End-User Desktop Support. The position provides full spectrum of software and hardware support to our on-site and remote client community in areas of expertise to include: full knowledge and understanding of MS Windows operating systems and Office Suite software installation/customization and support, hardware troubleshooting and repair, desktop disk imaging and deployment and LAN connectivity.
This position implements necessary infrastructure that is needed to apply patching and updates to desktop systems and manages these services independently; takes charge of other infrastructure systems and manages and maintains these independently; is responsible for maintaining and expanding services and production infrastructure, often contributing to development efforts and strategic planning. Contributes to the team and the organization by researching upcoming technologies and how to incorporate these within the organization. Performs other duties as assigned.
The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications
Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 5 years of relevant professional experience, or, a Master’s degree or higher in a relevant area of study plus 3 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Preferred Qualifications
-Strong communications and customer service skills with the ability to provide top tier customer support to the local user community. -Prior experience in the following: *Administering and maintaining MS Windows operating systems and related software within a complex computer environment. *Managing, monitoring and ensuring the availability of infrastructure systems and servers. *Hardware troubleshooting and repair of desktops, laptops and servers. *Network administration, security, backup and redundancy strategies. *Design and operational support of infrastructure systems with minimal supervision. *Identification of organizational needs and research and development of solutions to address these needs. *Scripting languages and automation.
Work Schedule
Monday through Friday, 9:00 am to 6:00 pm