Senior Administrator - CA Autosys, PowerShell, Python

Job description

Key Responsibilities

Provide Advanced Technical Support By Utilizing Ca Autosys To Manage Job Scheduling And Automation Processes, Ensuring Adherence To Quality Standards And Regulatory Requirements.

Leverage Powershell Scripting To Automate Operational Tasks And Enhance System Performance, While Performing Root Cause Analysis For Complex Incidents Escalated By Analysts.

Develop And Maintain A Knowledge Base By Documenting Solutions And Best Practices, Conducting Training Sessions For New Team Members, And Coaching Analysts On Effective Troubleshooting Techniques.

Resolve Complex Support Tickets Within Agreed Slas By Collaborating With Cross-Functional Teams To Identify And Implement Solutions That Enhance Operational Security And Efficiency.

Ensure A Positive Customer Experience By Striving For First Call Resolution, Minimizing Rejected Resolutions, And Proactively Addressing Potential Security Threats.

Skill Requirements

Proficiency In Ca Autosys For Job Scheduling And Automation.

Strong Scripting Skills In Powershell For Task Automation And System Management.

Solid Understanding Of Troubleshooting Techniques And Root Cause Analysis.

Excellent Communication Skills For Effective Customer Interaction And Teamwork.

Other Requirements

Itil Foundation Certification Is Preferred But Not Mandatory.

Ca Technologies Certified Administrator Certification Is Optional But Valuable

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Information at a Glance

• Why HCL
• Tech?

At HCL

Tech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCL

Tech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

Skills

Artificial Intelligence (AI), Automation, Best Practices, Biology, CA Workload Automation AE (AutoSys Edition), Cloud Computing, Coaching, Communication Skills, Computer Security, Consumer Packaged Goods, Cross-Functional, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Documentation, Finance, Financial Services, Healthcare, ITIL (IT Infrastructure Library), Identify Issues, Knowledge Base, Maintain Compliance, Manufacturing, Operational Strategy, Operational Support, Operations Security (OPSEC), Python Programming/Scripting Language, Quality Metrics, Regulatory Requirements, Root Cause Analysis, Schedule Development, Scripting (Scripting Languages), Security Attacks, Security Protocols, Service Level Agreement (SLA), Software Engineering, Systems Administration/Management, Team Player, Technical Delivery, Technical Support, Training/Teaching, Windows PowerShell

HCL Technologies Ltd

Employee Strength : 223,000 on March 31, 2025

Countries of Operation : 60 Countries

Consolidated Revenues: US $13.8B ,for 12 months ending March 2025

HCL

Tech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit hcltech.com.

Company Size

10,000 employees or more

Industry

Computer/IT Services

1991

Website

https://www.hcltech.com/