Microsoft Intune Engineer- End User Computing Services Administrator

Job description

Key Responsibilities

Design, deploy, and maintain Microsoft Intune policies for device enrollment, configuration, compliance, and app management across all platforms (Windows, macOS, iOS, Android)

Own end-to-end device policy management authoring, testing, versioning, and retiring policies across the full device lifecycle

Lead end-to-end deployment testing for all policy changes, app deployments, and configuration updates before production rollout, including validation in staged rings or test device groups

Manage and maintain the Company Portal experience ensuring apps are correctly published, categorized, and available to end users across all platforms

Own software currency across the device fleet maintaining up-to-date application versions, OS updates, and security patches through Intune update rings and app lifecycle management

Manage conditional access policies in integration with Microsoft Entra ID (Azure AD) to enforce Zero Trust security principles

Lead device lifecycle management including enrollment, provisioning, policy assignment, and decommissioning

Develop and maintain Autopilot and Apple DEP/ABM enrollment workflows

Troubleshoot and resolve endpoint management issues including policy conflicts, enrollment failures, and compliance gaps

Partner with Security and Compliance teams to ensure device posture aligns with organizational standards

Create and maintain technical documentation, runbooks, and SOPs for Intune configurations and deployment test results

Support software deployment, patch management, and app packaging through Intune

Evaluate new Intune features and Microsoft 365 endpoint capabilities and recommend adoption where appropriate

Provide escalation support and mentor junior IT staff on endpoint management best practices

Required Qualifications

3+ years of hands-on Microsoft Intune administration experience in an enterprise environment

Deep knowledge of MDM and MAM policies across Windows, macOS, iOS, and Android

Demonstrated experience managing device policy at scale including policy conflict resolution, scope tagging, and deployment ring strategy

Proven ability to design and execute end-to-end deployment testing processes, including staged rollouts and rollback planning

Experience with Microsoft Entra ID (Azure AD), Conditional Access, and device compliance policies

Proficiency with Windows Autopilot and Apple Business Manager / Device Enrollment Program

Strong understanding of certificate management (SCEP/PKCS) and network access control (Wi-Fi/VPN profiles)

Familiarity with PowerShell scripting for automation and reporting

Solid understanding of security baselines (CIS, NIST, Microsoft Security Baselines)

Strong working knowledge of change management principles and processes including submitting, documenting, and communicating changes through formal change control workflows (CAB, RFC, etc.)

Experience working within ITSM frameworks (ticketing, change management) such as ServiceNow or Jira

Preferred Qualifications

Microsoft certifications: MD-102 (Endpoint Administrator), SC-300, or MS-102

Experience with Microsoft Defender for Endpoint integration with Intune

Familiarity with JAMF or other MDM platforms

Experience In a High-growth Or Manufacturing/tech Company Environment

Exposure to M365 E3/E5 licensing and feature management