Systems Engineer - SCCM Central Packager

Job description

Responsibilities

Solves software and hardware problems by using best practices for the environment to ensure system integrity.Completes server level administration problem solving in recoveries by following documented procedures to ensure a stable environment.Monitor changes and resolve problems requiring mid-level technical expertise by responding as they occur, reviewing all processing and output of the newly implemented solution, and proactively ensuring the solution works successfully in order to satisfy the customer requirements and to provide a smooth transition to the new solution.Requirements

The successful candidate will have extensive experience of client operating systems and software distribution technologies.The candidate will possess strong knowledge of technologies such as the Microsoft Deployment Toolkit (MDT), System Center Configuration Manager (SCCM), Operating System Deployment (OSD), MSI packages, and Task Sequences.The candidate should have knowledge of VB and/or PowerShell Scripting, WMI, operating system event logging and client troubleshooting.The candidate must have an impeccable attention to details and have a strong desire to explore new ideas and continually learn.The candidate should possess strong technical writing skills.Excellent verbal and written communication, customer service skills, and a highly collaborative approach is essential to the success of this position.Bachelor’s degree in computer science, information systems, or related field is required. Additional experience may be substituted for education.Four years of related experience with autonomous administration, programming, maintenance, performance, implementation, security and support of various departmental and enterprise wide multiple platforms; complex business, clinical, education, or infrastructure solutionsDemonstrated knowledge of technology and complex business/clinical/education process.Intermediate knowledge of systems and data flow diagrams and other analysis artifacts.Strong understanding of testing and quality assurance processes with entry-level complexity.Intermediate knowledge of Windows and Unix/Linux environments.Intermediate knowledge in the assigned IT environments.Intermediate proficiency in Microsoft Office applications – Word, Excel, Teams, Outlook, etc.Strong understanding of how to create technical documentation.Strong critical thinking and analytical reasoning skills.Demonstrated ability to execute assigned tasks within established deadlines.Demonstrated ability to work collaboratively in a team environment.Ability to communicate effectively with both technical and non-technical peopleStrong written and oral communication skillsStrong positive, customer service skills.Nice-to-haves

An understanding of ITIL processes or ITIL foundations certification is desired.