Intune Engineer
KTek Resourcing
Key Skills: Need experience in supporting SCCM / Intune (WinOS, MacOS, ChromeOS) and VDI platforms (Citrix, AWS, Azure Virtual Desktop). Responsibilities: Perform complex technical engineering tasks remotely or at customer site to meet business and...
Job description
Lead design and implementation of enterprise endpoint management solutions for Windows and macOS platforms
Manage and deliver OS deployment solutions using Microsoft Endpoint Configuration Manager (OSD, task sequences, imaging, packaging)
Implement and support modern provisioning using Microsoft Intune (Autopilot, co-management, and compliance policies)
Manage macOS device lifecycle using JAMF Pro
Coordinate small technical teams and ensure delivery of work packages aligned with company processes
Design and maintain Co-Management and Cloud Management Gateway (CMG) architectures
Develop and maintain operational documentation, deployment standards, and best practices
Ensure compliance with internal and customer procedures through reporting and analysis of completed work
Provide technical leadership and guidance to junior engineers and support teams
Follow escalation procedures for internal operations, vendors, and customers
Perform root cause analysis (RCA) and produce detailed technical reports after incident resolution
Support application deployment, packaging, and configuration management across enterprise endpoints
Perform additional duties and special projects as required.
Experience & Requirements
8+ years of experience in enterprise endpoint engineering and large-scale environment support
Strong hands-on experience with:
Microsoft Endpoint Configuration Manager (OSD, imaging, packaging, task sequences)
Microsoft Intune (Autopilot, MDM, co-management)
JAMF Pro (macOS management)
Experience with WSUS, MDT, and patch management processes
Strong understanding of operating system concepts, including Microsoft Active Directory, security, and OS internals
Experience with SCCM Co-Management and Cloud Management Gateway (CMG)
Strong knowledge of SQL and ability to write and troubleshoot queries for reporting and SCCM backend
Experience with Microsoft cloud technologies such as Microsoft Azure and Microsoft 365
Experience in mobile device management (MDM) and mobile application management (MAM)
Strong scripting skills in PowerShell (preferred; Python also acceptable)
Experience performing root cause analysis (RCA), incident troubleshooting, and detailed reporting
Excellent debugging, analytical, and problem-solving skills
Strong communication and stakeholder management skills
Good understanding of the ITIL framework and service management processes.