JAMF engineer
KTek Resourcing
Position: Sr. Technical Analyst – JAMF engineer Location: On-site, Alpharetta / Cincinnati Employment Type: Contract Responsibilities Lead administration and configuration of JAMF Pro for macOS and iOS device management. Manage Chromebook deployment,...
Job description
Create, package, and deploy macOS applications and updates using JAMF Pro policies and workflows.
Implement, monitor, and enforce CIS Benchmark security policies for macOS and ChromeOS devices.
Define and maintain device security, compliance, and configuration standards for Apple and Chromebook endpoints.
Monitor and troubleshoot device performance, application issues, and endpoint compliance.
Design and maintain automated deployment workflows for macOS and ChromeOS devices.
Integrate JAMF Pro and Chromebook management tools with enterprise systems (e.g., SCCM, Intune, Active Directory).
Lead onboarding, offboarding, and lifecycle management of macOS and Chromebook devices.
Develop and maintain documentation, operational procedures, and training materials for device management processes.
Collaborate with IT teams, security, and end-users to deliver a secure and compliant device management experience.
Mentor and guide junior administrators and support staff in JAMF, Chromebook administration, and CIS Benchmark best practices.
Evaluate new device management tools, features, and industry best practices to continuously improve endpoint management processes.
Experience & Requirements
7+ years of experience managing enterprise macOS environments using JAMF Pro.
Strong experience with Chromebook management and Google Admin Console / Chrome Enterprise.
Expertise in External JSS Configuration (JAMF Cloud) and JSS Application Management & Maintenance.
Experience with application packaging, configuration, testing, and deployment using JAMF.
Knowledge and experience in JSS Compliance / CIS Policy Management.
Skilled in creating and maintaining documentation, SOPs, governance documentation, and reports.
Hands-on experience with macOS beta, pilot, and production deployments.
Proficiency in providing L1, L2, L3, and L4 support for enterprise endpoints.
Experience with DR architecture & management for device management systems.
Hands-on knowledge of JSS client patching and Apple DEP/VPP management.
Practical experience managing and enforcing CIS benchmarks for macOS and ChromeOS.
Strong troubleshooting, analytical, and problem-solving skills.
Scripting knowledge (Bash, Shell, Python, AppleScript) for automation and reporting.
Ability to collaborate with IT teams, security, and stakeholders to ensure secure and compliant device management.