Endpoint Administrator

Job description

At Best Egg, you'll find a culture grounded in our core values-putting people first, creating clarity, delivering with excellence -enhanced by Barclays' commitment to integrity, inclusion, and long-term impact. Together, we empower our colleagues to challenge, innovate, and take ownership while making a meaningful difference in people's financial lives.

With the strength of Barclays behind us, we offer expanded opportunities for growth, development, and career mobility across a global organization-while continuing to build the products and experiences that make Best Egg unique.

We're looking for collaborative, curious problem-solvers who are excited to make an impact and grow with us.

We're proud to be an equal opportunity employer committed to building a diverse and inclusive team.

The Job

The Endpoint Administrator is responsible for the day-to-day management and support of endpoint devices across the organization. This role ensures endpoint functionality, health, and compliance, providing frontline technical support to internal users and collaborating with teams to enhance the end-user experience.

Duties & Responsibilities:

Manage and support Mobile Device Management (MDM) tools (e.g., Intune, Jamf), including policies, profiles, and reporting.Manage AWS Workspaces, including image creation and provisioning.Assist with implementation of enhancements to Jira Service Management (JSM) workflows, SLAs, and automation rules.Maintain service desk portals and knowledgebases.Manage JSM projects, SLAs, request types, and workflows.Assist with automation and scripting to streamline support and operations.Troubleshoot endpoint-related issues and escalate as necessary.Create and maintain endpoint baselines, images, and device compliance standards.Collaborate with IT team leads on endpoint-related projects and deployments.Minimum Requirements

Associate (2-year) degree in Computer Information Technology or an equivalent amount of work experience and certifications.3+ years supporting a cloud environment tech stack (Office 365, Azure, Slack, etc.)3+ years of Mobile Device Management (MDM) experience, such as Intune or Jamf.An overall can-do attitude, the ability to grasp new concepts quickly, and the willingness to adapt to a dynamic work environment.Highly organized with the ability to prioritize and work with multiple deadlines.Strong problem-solving techniques and demonstrated ability to work independently and as a member of multi-disciplined teams.In addition to the interview process, all candidates will need to evidence their initiative, level of analytical reasoning, teamwork and ability to collaborate on projects, adaptability, and strength in verbal and written skills by completing a separate candidate assessment.Experience in scripting languages (PowerShell, JQL, SQL, Bash, etc.) is a plus!$80,000 - $90,000 a year

Employee Benefits

Best Egg offers many additional benefits for our employees, including (but not limited to):

Pre-tax and post-tax retirement savings plans with a competitive company matchingprogram

Generous paid time-off plans including vacation, personal/sick time, paid short--term and long-term disability leaves, paid parental leave, and paid company

holidays

Multiple health care plans to choose from, including dental and vision optionsFlexible Spending Plans for Health Care, Dependent Care, and HealthReimbursement Accounts

Company-paid benefits such as life insurance, wellness platforms, employeeassistance programs, and Health Advocate programs

Other great discounted benefits include identity theft protection, pet insurance,fitness center reimbursements, and many more!

In compliance with the CCPA, Best Egg is fully committed to handling the personal information and data of employees and job applications responsibly with respect and due care. Review our CCPA Employee Policy here

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Skills:

Amazon Web Services (AWS), Analysis Skills, Atlassian JIRA, Automation, Bash Scripting, Cloud Computing, Cross-Functional, Customer Relations, Customer Support/Service, Employee Benefits, Establish Priorities, Fitness, Health Plan, Identify Issues, Information Technology & Information Systems, Knowledge Base, Loans, Manufacturing Data Management, Microsoft Windows Azure, Mobile Devices, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Product Development, Project/Program Management, Regulatory Compliance, SQL (Structured Query Language), Scripting (Scripting Languages), Service Level Agreement (SLA), Slack, Tax Planning, Team Player, Technical Leadership, Technical Support, Time Management, User Interface/Experience (UI/UX), Windows PowerShell, Writing Skills

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Marlette Funding, LLC