Endpoint Management Administrator
Mississippi Gulf Coast Community College
Endpoint Management Administrator The Endpoint Management Administrator manages and maintains the organization’s fleet of laptops, desktops, and tablets through Microsoft Intune and Microsoft Endpoint Manager. The role ensures device compliance, security,...
Job description
Responsibilities Endpoint and Update Management: Administer and maintain Microsoft Intune / Endpoint Manager for all corporate devices (Windows, macOS, iOS, and Android). Ensure all laptops, desktops, and tablets receive timely Windows Updates, security patches, and application updates. Create, deploy, and manage device configuration profiles, compliance policies, and security baselines.
Monitor device health, compliance, and update status using Intune reports, Defender for Endpoint, and Azure AD insights. Creates and monitors diagnostic reports and dashboards to track metrics. Enforce device encryption, antivirus, and endpoint protection standards.
Package, deploy, and update applications using Intune and automation tools (e.g., PowerShell, Win32 apps).
Troubleshoot
Intune enrollment, policy application, and update issues across devices. Support the rollout of new device management initiatives and operating system upgrades.
Document
Intune configurations, update processes, and endpoint management procedures. Provide user support for endpoint issues related to Intune policies or updates. Configure new devices to meet college specifications, including: OS installation and initial setup Enrollment into Microsoft Intune and college domain Application deployment and compliance configuration Verification of hardware and software functionality prior to deployment Continuously evaluate and implement improvements for endpoint lifecycle management and compliance.
PC Reporting & Analytics: Develop, maintain, and automate diagnostic and management reports using Microsoft Intune, Microsoft Endpoint Manager, Microsof