Endpoint Administrator

Job description

Responsibilities

Implement and design endpoint solutions and configurations within Intune for efficient deployment, management, security, access, updates of endpoints on various operating systems, platforms, and device typesWork with staff to create, design, document, and analyze solutions for routine operations on endpoints with focus on minimal workflow disruption and efficient use of resources on systemsResearch and recommend equipment, hardware, and software solutions related to endpoint devicesResolve user’s hardware and software issues, including training users on basic operations for the MorseLife systemsMaintain and manage the print management services with PapercutsPackage and distribute software applications via scripting through PowerShell or other MDM related toolsResponsible for day-to-day endpoint management and updates to be consistent with all IT related policies and proceduresDocument issues and solutions in the Help Desk ticketing system to maintain records of support requests and resolutionsSupport the implementation of IT policies and procedures to ensure compliance and securityWork with vendor support contacts to resolve technical problems with computing equipment and software. Also work with vendors for procurement of hardware and software as requested by the usersConduct regular system audits to ensure compliance with security policies and operational standardsCollaborate with cross-functional teams to enhance IT service delivery processes and improve user experiencePerform all other duties as assigned

Skills

* 4+ years of work experience in information technology* Mastered experience with Windows and limited familiarity with iOS, macOS, and Android operating systems* Strong Experience with Microsoft Entra, Active Directory, DHCP, DNS, and a Unified Endpoint Management solution (Microsoft Intune preferred)* Proficient in PowerShell scripting for automation and troubleshooting with working knowledge of Microsoft security models and features* Strong troubleshooting skills with a track record of resolving complex technical issues* An ability to learn new skills quickly and be able to adequately apply those skills or train others in those skills effectively and perform other duties as assigned* Must have excellent interpersonal communication skills to assist and work effectively with all staff and the ability to communicate technical information to non-technical personnel* Bachelor's degree in information systems or computer science, or the equivalent combination of education and experience preferred* Experience working with or in the healthcare industry preferred* Microsoft 365 Certified (Endpoint Administrator Associate preferred)

Benefits

Medical, Dental, and Vision InsuranceHealth Savings Account (HSA)Flexible Spending Account (FSA)Company-Paid Life InsuranceVoluntary Life and Supplemental InsuranceShort-Term and Long-Term Disability Insurance403(b) Retirement Savings PlanPaid Time Off (PTO) and Paid HolidaysEmployee Assistance Program (EAP)Tuition Reimbursement and Professional Development OpportunitiesEmployee Referral Bonus ProgramEmployee Recognition and Appreciation ProgramsExclusive Employee Discounts through Tickets At WorkFree ParkingOn-site Dining and Employee CafeteriaCareer Growth and Internal Advancement Opportunities

Company Overview

MorseLife Health System is the premier provider of senior care in Palm Beach County with 1,620 employees, totally devoted to and focused on caring for the senior population, including the frail and needy who rely on its services to live with the quality, respect and dignity they so richly deserve. It was founded in 1983, and is headquartered in West Palm Beach, Florida, USA, with a workforce of 1001-5000 employees. Its website is https://morselife.org/.

Company H1B Sponsorship

MorseLife Health System, Inc. has a track record of offering H1B sponsorships, with 1 in 2024, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.