Sr Systems Engineer (Mac)

Job description

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

The Enterprise Endpoint Engineering team is seeking a highly skilled Senior Mac Endpoint Engineer with deep expertise in Apple device management, modern MDM platforms (Jamf Pro and Microsoft Intune), and enterprise-scale macOS lifecycle engineering. This role is responsible for architecting, automating, and continuously improving the management, security, and user experience of macOS devices across a large global enterprise.

This is a highly technical engineering role focused on building scalable, automated, and secure endpoint management solutions. The ideal candidate will combine strong macOS systems engineering, automation, and troubleshooting skills with a proactive mindset to eliminate manual processes, improve platform reliability, and enhance the overall endpoint experience. You will partner closely with Security, Infrastructure, Workplace Operations, and Identity teams to deliver a modern, resilient, and secure Apple ecosystem.

RESPONSIBILITIES:

Architect, implement, and maintain enterprise macOS management solutions using Jamf Pro ensuring scalability and reliability.

Engineer fully automated, zero-touch macOS lifecycle workflows, including provisioning, enrollment, configuration, patching, compliance enforcement, and secure decommissioning.

Build automation frameworks and tooling using Bash, Python, zsh, and APIs to eliminate manual operations and enable scalable fleet management.

Design and implement configuration profiles, policies, and controls that enforce security standards while preserving an exceptional end-user experience.

Lead integration of macOS endpoints with identity, security, and enterprise infrastructure platforms, including Apple Business Manager, Entra ID, and endpoint security tooling.

Proactively identify platform gaps, performance bottlenecks, and reliability risks, and implement durable engineering solutions.

Develop scalable software packaging and deployment pipelines to ensure reliable, secure, and seamless application delivery.

Establish and maintain endpoint security posture aligned with modern enterprise security standards, including CIS benchmarks and Zero Trust principles.

Drive continuous improvement of endpoint management through automation, telemetry, monitoring, and engineering best practices.

Serve as a technical leader and subject matter expert for macOS endpoint engineering, influencing platform strategy, standards, and roadmap.

Partner with Security, Infrastructure, and Workplace Engineering teams to build cohesive, secure, and scalable endpoint solutions.

Produce high-quality technical documentation, system designs, and engineering standards.

Lead root cause analysis of complex platform issues and implement systemic fixes that improve platform resilience and operational maturity.

Qualifications

8+ years of experience engineering and managing macOS endpoints in a large-scale enterprise environment (10,000+ devices preferred)

Expert-level Jamf Pro experience, including policies, smart groups, configuration profiles, scripting, and automation

Required: Jamf 200 certification

Preferred: Jamf 300 certification or higher

Strong experience with Apple Business Manager, Automated Device Enrollment (ADE), and modern Apple deployment workflows

Proficient in scripting languages such as Bash, Python, AppleScript, Perl or zsh for automation and custom workflows

Deep understanding of macOS internals, security frameworks, and MDM protocols

Experience managing macOS lifecycle, including provisioning, patching, compliance, and decommissioning

Strong troubleshooting skills across OS, application, and management layers

Experience creating technical documentation, operational standards, and automation workflows

Excellent communication skills and ability to operate independently in a fast-paced enterprise environment

Hands-on experience configuring and managing Microsoft Intune for macOS

Experience with identity and access management systems (Active Directory, Entra AD, PingFederate, etc.)

Familiarity with CIS benchmarks and compliance frameworks like ISO, SOC2, or SOX

Experience with endpoint detection & response (EDR) tools such as CrowdStrike

Knowledge of networking fundamentals, including TCP/IP, DNS, firewalls, and routing protocols

Additional Requirements:

Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

This position is eligible for company-sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $145,000 - $170,000

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.