Endpoint Management Specialist/IT System Administrator II

Job description

systems. The specialist leads the processes of creating secure

baseline configurations and images for endpoints, installing

updates and patches, addressing vulnerabilities in endpoints, and

managing associated enterprise systems. The specialist works with

other members of Enterprise Endpoint Management to carry out these

tasks and with other senior technical staff to coordinate services,

configurations, security, and upgrades to provide high performance

and secure endpoints for the entire university.

The specialist reports to the Director of Enterprise Endpoint

Management and is a key member of the department and the

Information Technology Services ( ITS ) operations and security

teams as well as the division’s senior technical staff.

Primary Function of Organizational Unit

Information Technology Services ( ITS ) strengthens and supports

the university’s mission of teaching, research, and scholarly

application of knowledge by providing the information technology

infrastructure, software, hardware, and support to achieve the

university’s strategic goals. ITS is comprised of nine departments

which work with the university community to provide the information

technology support and services required to realize operational

excellence, integrate advanced technology, and create efficient and

effective technology solutions.

Minimum Requirements

Bachelor’s degree in Computer Science, Information Technology,

or a related field with two (2) years’ experience in endpoint

management and technology support roles, with primary

responsibility for management and security of enterprise endpoints

including experience with Microsoft Windows, Active Directory,

GPOs, MECM, Intune, JAMF PRO, and VMware Horizon, or similar

applications.

Additional experience equivalent to the degree requirements is

acceptable.

Experience managing virtual desktops in a VMware Horizon

environment, including knowledge of VMware vSphere.

Significant technical knowledge of enterprise device management

and desktop security.

Ability to create and follow complex technical policies,

procedures and guidelines.

Ability to apply in-depth technical knowledge and

troubleshooting techniques to resolve issues.

Knowledge of technologies and standards to meet ADA compliance

for special needs, including experience in deploying and supporting

assistive technologies in classrooms, computer labs, offices, and

other spaces.

Demonstrated strong customer service orientation, and

experience in partnering with other units and fostering a team

spirit within the department.

Strong interpersonal and communication skills and the ability

to work effectively with a wide range of constituencies in a

diverse community.

Ability to work independently when performing tasks with

minimal supervision, while maintaining appropriate levels of

communication.

An advanced degree related to the duties and responsibilities

of the position.

A combination of education and experience will be considered in

lieu of advanced degree requirements

All degrees must be awarded by an appropriately accredited

institution.

Preferred Years Experience, Skills, Training, Education

Two (2) to Five (5) years of experience in endpoint management

and technology support roles using the tools listed under required

knowledge, skills, and abilities.

Experience managing and securing Apple MacOS and iOS.

Experience with LAPS, CrowdStrike EDR, Spirion DLP, and PAM

systems.

Experience with encryption and key escrow systems.

Experience with project management principles.

Knowledge of Center for Internet Security endpoint

controls.

Knowledge of ISO 27002 and NIST SP800-171 requirements.

Experience with basic PowerShell or bash scripting and

open-source management and security tools.

Required License or Certification

Is this position eligible for a remote or hybrid work

arrangement, consistent with university and state

policies.

On-site (Employees are primarily in the office and/or have a

critical job requirement that requires dedicated office space

on-site)

Position Information

Working Title

Endpoint Management Specialist/IT System Administrator II

Position Number

007847

Recruitment Salary Range

commensurate with education and experience

FLSA

Exempt

Appointment Type

Permanent - Full-time

Tenure Track

No

FTE

If Time Limited, Appointment Length

Organizational Division

Endpoint Management

Organizational Location

VC for Info Tech Services

Organizational Unit

Endpoint Management

Posting Detail Information

Posting Number

EPA3219

Open Date

10/15/2026

Close Date - for postings that do not use Open Until

Filled

12/18/2026

Open Until Filled

No

Open Until Filled Minimum Application Period Postings: Positions

remaining posted after this date are continuing to accept

applications, but may close at any time. Applications received by

this date will receive full consideration, applications received

after this date may receive consideration depending upon the status

of the search

Date Position Available

10/1/2026

Special Instructions to Applicant

You must complete and submit an electronic application for

employment to be considered. Resumes will not be accepted in lieu

of completing an electronic application. Applicants seeking

Veteran’s Preference must attach a DD 214 form. Certificate of

Release or Discharge from Active Duty with your application during

the process of applying to the job posting. Final candidates are

subject to criminal and sex offender background checks. North

Carolina A&T State University participates in E-Verify. Federal

law requires all employers to verify the identity and employment

eligibility of all persons hired to work in the United States.

North Carolina A&T State University is an Equal Opportunity and

Affirmative Action Employer. No one who applies or seeks employment

will be denied admission to or employment at North Carolina A&T

State University on the basis of race, religion, color, national

origin, sex, age, disabling condition, veteran status, political

affiliation, genetic information or sexual orientation and sexual

identity.

Employee Benefits available to NC A & T permanent employees

include the following and more;

Accrued Vacation and Sick Leave for Eligible Employees

Community Service Leave

Aetna – State Health Benefits of North Carolina

NCFlex – Vision, Dental, Flexible Spending Account, Life

Insurance and more

12 Paid Holidays

Teachers and State Employees Retirement System ( TSERS )

Optional Supplemental Plans – 401k, 403b, 457b and 457

Employee Assistance Program ( EAP )

Campus Recreation Center Discount

University Bookstore Discount

and more

This position may be eligible for a remote or hybrid work

arrangement, consistent with university and state policies. N.C.

A&T employees are generally required to reside in North

Carolina, within a 2-hour commuting distance of their assigned duty

station.

Quick Link

https://jobs.ncat.edu/postings/41680

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

Resume

Cover Letter

Optional Documents

Certificate of Release or Discharge from Active Duty

(DD-214)

Other Document