Desktop Support Engineer/End User Computing (EUC) Engineer
PDSSOFT INC.
Position: End User Computing (EUC) Engineer /Desktop Support Location: Stevens Point, Wisconsin (Onsite) Employment Type: Full-Time Position Summary We are seeking an experienced End User Computing (EUC) Engineer to provide onsite IT support for the...
Job description
Required Skills
5+ years of End User Computing / Desktop Support experience.
Strong knowledge of Windows 10/11 administration.
Microsoft 365 Administration.
Active Directory and Azure AD.
Hardware troubleshooting (Dell/HP laptops & desktops).
Printer and peripheral support.
Experience with ServiceNow or similar ITSM tools.
Evrollant customer service
and communication skills.
Network Skills (Mandatory)
CCNA Certification (Preferred) or equivalent Cisco networking experience.
Good understanding of:
Cisco Switches
VLANS TCP/IP
DNS
DHCP
VPN
Education
Bachelor's degree in Computer Science, Information Technology, or related field (preferred).
CONA certification preferred.
Microsoft certifications are an added advantage.