Intune Engineer

Job description

Responsibilities

Design, implement, and optimize endpoint solutions across Windows, macOS, iOS, Android, Chromebooks, and AVDCollaborate with cross-functional teams (Security, Infrastructure, Application teams) to align solutions and prioritiesDefine and promote technical standards, best practices, and architecture patterns for EUC platformsAct as a senior escalation point for complex endpoint, workspace, and virtual desktop issuesDefine, standardize, and continuously improve EUC operational processes and best practicesEstablish clear documentation for endpoint configurations, policies, troubleshooting, and operational workflowsDrive automation, policy-based management, and self-service capabilities to improve scalability and efficiencyIdentify operational gaps and inefficiencies and lead improvement initiativesEnsure processes support reliability, security, compliance, and a consistent end-user experienceOwn endpoint platform architecture and configuration standards across Windows, MacOS, iOS, Android, Chromebooks, AVDLead implementation and optimization of Microsoft Intune and Azure servicesPartner with Security teams to enforce endpoint security controls, Conditional Access, and Zero Trust principlesEnsure endpoint configurations meet security, compliance, and regulatory requirementsMonitor endpoint health, compliance posture, and platform performanceEnsure endpoint platforms are optimized to support smooth user onboarding and productivity from day oneCollaborate with IT support teams to improve end-user experience and reduce friction during device setup and useSupport consistent configuration and readiness standards for new users, roles, and locationsGather and incorporate end-user feedback to improve usability and service qualityAlign device and workspace solutions to evolving workforce and operational needsRequirements

Proven experience in End User Computing, endpoint engineering, or IT operations.Strong hands-on experience supporting distributed, multi-site, or remote environmentsDeep knowledge of endpoint platforms: Windows, macOS, iOS, Android, Chromebooks, and virtual desktop environmentsStrong hands-on experience with Microsoft Intune, Entra ID, and Azure servicesExperience supporting onboarding, access readiness, and user lifecycle processes in regulated environmentsDemonstrated ability to design, implement, and improve technical standards and operational processesStrong communication skills with the ability to collaborate across technical and business teamsNice-to-haves

Experience supporting healthcare organizations or other highly regulated industriesFamiliarity with security, compliance, and data privacy requirements (e.g., HIPAA, Zero Trust principles)Track record of driving automation, standardization, and continuous improvement initiatives within endpoint or workplace teamsBenefits

Full benefits package (medical, dental, vision, 401(k) with match)Paid time off, holiday pay, and professional development