End User Computing (EUC) Engineer

Job description

At Qnity, we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries – we’re a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.

We are seeking a highly skilled and motivated End User Computing (EUC) Engineer to support and enhance our enterprise end-user environment. This role is responsible for the design, deployment, maintenance, and support of end-user devices, operating systems, and productivity tools, ensuring a seamless and secure user experience across the organization.

The ideal candidate has strong expertise in both hardware lifecycle management (laptops, desktops, peripherals) and software deployment and support (OS, applications, endpoint management platforms).

Key Responsibilities

Endpoint Management & Deployment

Design, deploy, and maintain endpoint solutions for Windows, macOS, and mobile devicesManage device provisioning using tools such as Microsoft Intune, SCCM, or AutopilotAutomate application deployment, patching, and updates

Hardware Lifecycle Management

Implement strategies for procurement, configuration, deployment, and decommissioning of end-user devicesWork with vendors for escalated support when requiredMaintain asset inventory and lifecycle tracking

Application & OS Support

Install, configure, and support enterprise applications including Microsoft 365Troubleshoot OS-level and application issuesSupport software packaging and distributionEnsure compatibility and performance across devices

Security & Compliance

Enforce endpoint security standardsSupport vulnerability remediation efforts (e.g., CVEs, patch validation)Ensure devices meet corporate security and compliance policies

User Support & Experience

Provide Tier 2/3 escalation support for complex user issuesAnalyze trends and proactively improve user experienceDevelop user documentation and support processesPartner with Service Desk teams to improve resolution efficiency

Automation & Continuous Improvement

Develop scripts to automate administrative tasksIdentify and implement process improvementsSupport migration initiatives

Qualifications

Bachelor’s degree in IT, Computer Science, Computer Engineering, or equivalent experience3+ years of experience in End User Computing or Desktop EngineeringStrong experience with:Windows 10/11 administration and troubleshootingEndpoint management toolsMicrosoft 365 ecosystemHands-on hardware troubleshooting and deployment experienceExperience with PowerShell scripting for automationSolid understanding of:Active Directory / Azure AD (Entra ID)Group PolicyEndpoint security best practicesOther Qualifications

Experience with Autopilot and modern device managementFamiliarity with Windows, macOS, and mobile device management (iOS/Android)Knowledge of virtualization or VDI (e.g. Windows365, Citrix)Experience supporting global environments and remote usersITIL framework familiarityRelevant certifications:Microsoft (MD-102, Endpoint Administrator Associate)CompTIA A+/Network+/Security+Key Skills

Strong troubleshooting and root cause analysis skillsAbility to work across both hardware and software domainsExcellent communication and documentation skillsCustomer-focused mindset with attention to detailAbility to manage multiple priorities in a fast-paced environmentTypical Tools & Technologies

Microsoft Intune / Endpoint ManagerSCCM / MECMWindows AutopilotMicrosoft 365 (Teams, Outlook, OneDrive)PowerShellBitLocker, Defender, or equivalent security toolsServiceNow (or other ITSM tools)

#LI-LH1

#LI-Hybrid

Join our Talent Community to stay connected with us!

Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

We use Artificial Intelligence (AI) to enhance our recruitment process.