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Endpoint Administrator

RoShay Services

Role Overview: Provide advanced technical support for Windows and Apple devices, ensuring timely resolution of help desk tickets and maintaining high customer satisfaction. Assist faculty, staff, and students with IT issues related to hardware, software,...

Role overview

Job description

Qualifications & Skills: Bachelor's degree in IT, Computer Science, or related field, with over 3 years' experience in system administration or similar roles managing Windows and Apple platforms. Strong knowledge of operating systems, MDM, Active Directory, Group Policy, and SCCM. Excellent problem-solving, communication, and interpersonal skills. Ability to work independently and collaboratively, supporting a diverse community. Relevant certifications are a plus.