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Endpoint Support Engineer (Windows & macOS)

RQ Partners, Inc.

We’re looking for a strong Endpoint Engineer to support and evolve our Windows and macOS environments (Windows-first). This is a hands-on role for someone comfortable working in modern, security-focused enterprise environments. Responsibilities Manage and...

Role overview

Job description

Administer Microsoft 365, including Intune and Entra ID

Build, deploy, and maintain endpoint configurations, policies, and standards

Troubleshoot complex endpoint and identity issues

PowerShell or automation experience

Familiarity with AI-assisted tools (e.g., Cursor, Copilot, ChatGPT) to improve productivity

Communicate clearly with technical and non-technical stakeholders

Strong Windows endpoint engineering experience

Solid macOS administration

Deep familiarity with Microsoft 365 / Intune

Excellent verbal and written communication skills

Ability to document, explain, and defend technical decisions

Job Types: Full-time, Contract

Pay: $18.00 - $35.00 per hour

Application Question(s):

A user reports their laptop is "running slow." What are the first three things you check?

A user says they aren't receiving emails from a specific external sender. Walk me through how you’d investigate this

You are working on a high-priority ticket for an executive, but a "walk-up" user interrupts you with a non-urgent issue. How do you handle it?

Give me an example of how you’ve used an AI tool to complete a task.

Work Location: In person