Endpoint Engineer
Siri InfoSolutions, Inc.
Job Title: Endpoint Engineering Staff Engineer II Duration: Full time Location: Phoenix, AZ Job Summary: As an IT Staff Engineer 2 within Endpoint Engineering, you will serve as a senior engineer focused on Azure Virtual Desktop, endpoint management, and...
Job description
Job Description:
Lead complex Endpoint Engineering and AVD initiatives with minimal supervision from design through deployment and operational support.
Engineer, administer, troubleshoot, and optimize Azure Virtual Desktop environments, including host pools, session hosts, golden images, FSLogix, storage, performance, and user experience.
Use Nerdio, Intune, MECM, Azure, Active Directory, Entra ID, and Group Policy to manage endpoint and virtual desktop platforms.
Improve reliability, security, automation, monitoring, recovery procedures, and operational standards for AVD and endpoint services.
Support endpoint modernization efforts including Intune, Autopilot, Windows lifecycle management, compliance baselines, application deployment, and cloud-managed endpoint capabilities.
Provide advanced support for MECM/SCCM packaging, software deployment, patching coordination, endpoint configuration, and troubleshooting.
Partner with security, infrastructure, desktop support, vendors, and business stakeholders to resolve complex endpoint, VDI, identity, and application delivery issues.
Develop and maintain technical documentation, standards, runbooks, diagrams, scripts, and repeatable operational procedures.
Evaluate solution designs, integrations, automation options, risks, costs, and long-term supportability.
Mentor engineers and support teams by sharing technical knowledge and promoting consistent engineering practices.
Provide Tier 3/Tier 4 escalation support for complex endpoint, AVD, application, identity, and user experience issues.
Support risk management, regulatory compliance, change management, and protection of systems and data.
Complete work in a timely and accurate manner while providing clear communication and strong customer service.
The above job description is a summary of the job responsibilities and is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform tasks and other duties as assigned by their manager.
Qualifications
7+ years of related experience in Endpoint Engineering, End User Computing, Infrastructure Engineering, Cloud Engineering, IT App Support, IT Development, IT Networking, or a similar technical field.
Bachelor's degree in related field required or equivalent experience.
Advanced hands-on experience with Microsoft Azure Virtual Desktop, including host pools, session hosts, image management, FSLogix, storage, monitoring, troubleshooting, and operational support.
Advanced experience with Nerdio, Intune, MECM/SCCM, Azure, Windows endpoint configuration, application deployment, patching, compliance baselines, and endpoint lifecycle management.
Advanced working knowledge of Active Directory, Entra ID/Azure AD, Group Policy, identity integration, access management, and related troubleshooting.
Advanced experience with PowerShell scripting, automation, configuration management, endpoint remediation, and repeatable support workflows.
Experience supporting secure and compliant endpoint environments, including IT controls, audit support, change management, security baselines, and regulated technology environments.
Proven experience leading cross-functional technical workstreams and managing multiple complex initiatives.
Advanced communication, troubleshooting, documentation, and stakeholder management skills.
Ability to work collaboratively while providing technical leadership on complex Endpoint Engineering and AVD initiatives.
Financial Services or Banking experience preferred.
May require up to 25% travel.