Associate, Endpoint Administrator
SitusAMC
SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize...
Job description
At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team!
As a member of the SITUSAMC Endpoint Management team, the Endpoint Management System Administrator is responsible for the administration, support, and continuous improvement of enterprise endpoint environments. This role provides advanced technical and administrative support for physical and virtual endpoints and supporting infrastructure, with a primary focus on Microsoft Intune, Automox, Windows endpoint security, and patch management.
The position serves as a point of escalation for endpoint-related issues, supports endpoint lifecycle management, ensures compliance with security and audit requirements, and partners closely with infrastructure, security, and application teams to plan and deliver reliable, secure endpoint solutions.
Essential Job Functions
Act as a point of escalation for the Endpoint Management team, resolving complex endpoint, Microsoft Intune, and Automox-related issues
Use company ticketing systems to record, track, document, and resolve endpoint-related incidents and service requests
Apply company-approved diagnostic tools and utilities to troubleshoot hardware, operating system, application, and endpoint management agent issues
Perform endpoint support remotely or in person, including installing, upgrading,