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Desktop Systems Engineer & User Support

Stanley David and Associates

Troubleshooting: Diagnosing and fixing hardware, software, and network problems for users . Deployment & Setup: Building, configuring, and deploying new computers and software . Maintenance: Performing upgrades, security updates, and routine system upkeep...

Role overview

Job description

User Support: Providing direct assistance (deskside or remote) for technical issues

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Documentation: Recording incidents and resolutions in ticketing systems

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