Enterprise Endpoint Engineer (Intune Experience)

Job description

Responsibilities

Troubleshoot and resolve issues within Microsoft Intune-managed environments, including device configuration, policy application, compliance failures, and software deployment

Build, image, configure, deploy, and maintain Windows workstations and peripherals using gold images and templates

Administer Active Directory sourced user and computer objects and provide continuous compliance oversight using Group Policy control

Procure, track, and keep software products and licenses up to date

Design, implement, and maintain Microsoft Intune endpoint management solutions, including Autopilot zero-touch provisioning

Build automation using PowerShell and Microsoft Graph where appropriate

Identify, prioritize, and remediate endpoint vulnerabilities using enterprise management and security tools

Navigate and resolve security and compliance challenges, including endpoint hardening, policy enforcement, and audit readiness

Communicate effectively with technical and non-technical staff while maintaining high customer service standards

Troubleshoot Windows operating systems, peripherals, printers, conferencing equipment, and endpoint hardware

Diagnose and address network connectivity issues (e.g., access restrictions, firewall rules, DNS, VPN, IP/Port/URL filtering)

Contribute across endpoint engineering, user support, compliance, and operational initiatives

Continuously improve endpoint management processes through automation, standardization, and operational excellence

Requirements

Bachelor’s degree in information systems or relevant field and 5+ years of practical experience in the field

Ability to obtain public trust clearance

Ability to self-manage work tasks using M365 based tools

Proven ability to independently resolve issues, improve operations, and operate with a growth mindset

Hands-on experience managing enterprise desktops within a Microsoft Intune managed environment

Troubleshooting and administering Windows operating systems in an enterprise environment, including peripheral device management, asset management, and VOIP operations

Understanding of regulatory controls, baselines, and security policies within an Azure Entra and Intune environment (e.g., CIS benchmarks, STIG)

Located near Indianapolis, IN and capable of being on-site daily in support of the mission

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #851-Rockville-S1