Desktop Support Engineer/Endpoint Engineer
Tyto Athene, LLC
Tyto Athene is searching for two Desktop Support Engineers/Endpoint Administrators to support a customer based in Washington, DC. Responsibilities Resolve Tier I and Tier II Help Desk ticketsDesktop/laptop deployment and imagingWindows & macOS...
Job description
Required
5+ years of enterprise IT support experienceWindows 10/11 administrationmacOS administrationActive Directory / Microsoft Entra IDMicrosoft IntuneJAMFIvantiKACEMobile Device Management (iPhone/iPad/Android)Microsoft 365 supportImaging and workstation deploymentPatch managementMFA supportVPN troubleshootingPowerShell scripting (required)Python (preferred)Excellent customer service and communication skills
Desired
Bachelor’s degree in IT or related fieldPreferred certifications CompTIA Security+, Microsoft Endpoint Administrator, Apple Certified IT Professional, AWS Cloud Practitioner, ITIL Foundation, or SysOps Administrator
Clearance
Secret Clearance requiredMust pass an FBI background check and complete fingerprinting at U.S. Capitol Police HQ
Location
Primarily on-site at the Ford House Office Building (Washington, DC)
Shift
Hours M-F, 830 AM-500 PM, with occasional after-hours emergencies
Travel
Occasional trips to Manassas or Ashburn, VA (no travel reimbursement)
Compensation
Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $85,000 to $100,000. This does not guarantee a specific salary as compensation is based upon multiple factors such as 100education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
Benefits
Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.
Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains—Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT—empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.
At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto?
Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.