Client CTO – Digital Workplace Strategy

Job description

As Client CTO, you will be a trusted technical advisor to C-suite stakeholders, leading solution strategy, innovation roadmaps, and technical excellence — including the ability to advise clients on their Digital Workplace Services (DWS) strategy.

Working closely with sales, delivery, product, and portfolio teams, you will shape and present compelling solutions aligned to client goals and Unisys capabilities.

This senior, high-visibility leadership role is responsible for defining and delivering technology strategy for strategic client accounts, including some of our most important clients.

As a trusted advisor, the Client CTO connects technology innovation to business outcomes, identifies growth opportunities, and delivers long-term value for clients as they navigate their digital future.

Core Responsibilities

Anticipate emerging technology trends and translate them into client valueLead strategic discussions and innovation forums with clientsDevelop multi-year transformation roadmapsCollaborate with sales, pre-sales, and delivery teams to shape solutionsProvide strategic input into proposals, renewals, and account plansBuild strong relationships with client executives and stakeholdersProvide insight and feedback from clients into internal business unitsDrive governance across strategy and innovation programsRepresent a holistic view of Unisys across all business unitsAct as the primary technical representative and strategic advisor to client leadership, including the C-suiteLead the development of complex, tailored solutions that align with client needs, Unisys offerings, and emerging technologiesDrive client-facing strategy and innovation engagements, including executive briefings, technology workshops, and roadmap discussions that align business priorities with emerging capabilities.Foster long-term client relationships and identify new opportunities to expand Unisys's portfolio of servicesAdvise clients on Digital Workplace Services (DWS) strategy — including field services, deskside support, end user computing (EUC), and service desk — as part of the broader technology and innovation roadmapWays of Working

Lead from the front in a proactive outcome-oriented approach, while adapting to client culture, stakeholders, and operating environmentsBuild relationships across the client organization and earn a seat at the tableCollaborate with the Client Executive, Client Delivery Executive, and Client Security Officer to ensure a coordinated leadership approach for the client.Work cross-functionally across technical, commercial, and delivery teamsParticipate in regular account and business reviewsPromote a culture of innovation, accountability, and continuous improvementFacilitate executive strategy discussions, innovation forums, and technology workshops that connect emerging technologies to client priorities, business outcomes, and long-term transformation plans.Experience and Skills

Extensive experience in technology leadership rolesProven track record of driving digital transformation and innovationStrong commercial acumen with experience influencing large-scale dealsAbility to engage and influence C-level stakeholdersBroad understanding of enterprise technology landscapesExperience working across global, matrixed organizations15+ years in IT Architecture, CTO roles, or innovation leadership, ideally within Cloud Applications & Infrastructure or Digital Workplace domainsStrong expertise in Digital Workplace technologies or cloud platforms/infrastructure (Azure, AWS, GCP), with the ability to translate technology into business outcomesProven track record in pre-sales solutioning, consultative selling, and engaging senior stakeholdersExperience acting as the technical lead for major technology implementations or programsExceptional communication skills with the ability to translate complex technical solutions into business valueDemonstrated ability to advise clients specifically within the Digital Workplace Services (DWS) space — field services, deskside support, end user computing (EUC), and service desk — translating DWS strategy into measurable business outcomesLeadership Expectations

Act as a trusted advisor and strategic partner to clientsChampion innovation with a focus on measurable outcomesBridge business and technology priorities effectivelyDrive collaboration across internal and external stakeholdersMaintain a strong focus on value realization and client outcomes