Sr Engineer, End-User Computing Engineering

Job description

Primary Responsibilities and/or Essential functions:

Lead the management and integration of firm productivity software (e.g., iManage Work, Litera Compare, MS Office products, Office add-ins, etc.)Work closely with internal IT teams and product vendors to design and setup applications to meet firm security and performance standardsDetermine appropriate requirements for application configurations and validate through end-to-end testingDiagnose, troubleshoot and resolve issues across a wide array of hardware and software productsBe the top level responsible party for escalated support, working directly with external vendors and consultants to resolve issuesEfficiently triage and prioritize tasks, projects and issues in a highly demanding environmentAny additional responsibilities as required by management.

Knowledge, Skills & Abilities:

Advanced knowledge of Windows operating system internals and Microsoft based applications and technologiesAdvanced knowledge of using and integrating productivity suite applicationsExperience working with registry, file system, and configuration changes required for enterprise application deploymentsAdvanced troubleshooting experience across Windows applications, including performance, compatibility, and integration issuesExperience supporting 2nd/3rd level escalations, coordinating with vendors to drive root-cause resolutionExperience managing Windows devices using Microsoft Intune / Endpoint ManagerExperience building and troubleshooting Win32 app packages (.intunewin)Experience with application performance monitoring (APM) and SIEM solutions such as Aternity and SplunkUnderstanding of identity, security, and access controls as they relate to end-user platforms (Azure AD, Conditional Access, etc.)Understanding of network protocols, including TCP/IP, DHCP, DNS, HTTP(S), SMB, and other application-layer protocolsUnderstanding of API usage between applicationsExperience with scripting (e.g., PowerShell, VB) a plusExperience supporting MacOS a plus5+ years of experience in information technology, including 2+ years of experience in engineeringStrong problem-solving and analytical skillsProven experience with large enterprise scale environmentsProven desire and ability to learn new technologiesProven success in leading projectsProven focus on customer service and business oriented thinking

Education/Certifications:

Bachelor's degree in computer science, engineering, mathematics, physics, or a similar field

Estimated salary range is $150,000 - $200,000. Compensation decisions within the range are dependent on the facts and circumstances of each case including but not limited to the individual's skills, experience, and qualifications.

Weil, Gotshal & Manges LLP offers a competitive compensation package comprised of base pay and discretionary year-end bonus for eligible employees. Benefits include, but are not limited to medical, dental, vision, disability coverage, life insurance, flexible spending plan and a 401K plan. Weil also offers generous paid time off and holidays. All decisions affecting employment at Weil, Gotshal & Manges LLP are made on the basis of qualification, performance and other pertinent work-related factors, and without discrimination against any person on the basis of race, color, sex, age, religion, national origin, disability, marital status, sexual orientation, gender identity or expression, pregnancy, veteran’s status, genetic information or any other legally protected status.