Microsoft 365 Support Engineer
Bosch Group
Job Description Job Summary We are looking for an experienced  Microsoft 365 Migration Engineer  to lead and execute enterprise-scale migration projects, including Exchange Online and OneDrive. The ideal candidate will have strong expertise in...
Job description
 
Key Responsibilities:
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Lead and execute Exchange Online mailbox migrations from on-premises or tenant-to-tenant environments
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Plan and implement OneDrive for Business migrations, ensuring data integrity and minimal downtime
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Design and develop advanced PowerShell automation scripts with robust error handling, logging, and retry mechanisms
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Leverage Microsoft Graph API (MgGraph) for automation, reporting, and bulk operations
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Use Quest on Demand Migration (ODM) for tenant-to-tenant migration scenarios
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Perform pre-migration assessments, dependency analysis, and post-migration validation
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Troubleshoot migration issues and optimize performance for large-scale data transfers
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Collaborate with stakeholders to define migration strategy, timelines, and risk mitigation
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Maintain detailed documentation for scripts, processes, and migration activities
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Ensure compliance with security and governance policies during migration
Required Skills & Qualifications:
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Strong hands-on experience with Exchange Online migration (cutover, staged, hybrid, tenant-to-tenant)
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Experience in OneDrive for Business migration
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Proficiency in Microsoft Graph API (MgGraph)
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Advanced expertise in PowerShell scripting, including:
- Modular scripting
- Exception handling
- Logging frameworks
- Automation pipelines
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Hands-on experience with Quest ODM (On Demand Migration)
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Good understanding of Microsoft 365 architecture and services
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Experience with identity systems such as Azure AD / Entra ID
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Strong troubleshooting and problem-solving skills
Good to Have Skills
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Experience with SharePoint Online migration
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Understanding of compliance, security, and governance in Microsoft 365
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Experience in large enterprise migration programs
Soft Skills:
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Strong communication and stakeholder management
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Ability to handle customer discussions and escalations
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Analytical thinking and attention to detail
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Ability to work independently and in a fast-paced environment
Preferred Certifications:
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Microsoft Certified: Microsoft 365 Enterprise Administrator Expert
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Microsoft Certified: Azure Administrator / Azure Fundamentals
Key Deliverables:
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Successful execution of migration projects with minimal downtime
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Automated scripts for repeatable and scalable operations
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Migration reports and validation documentation
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Continuous improvement in migration processes and tooling
Qualifications
Educational qualification:
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BE, BTech, BCA, BSc (IT) MCA, MBA (IT) and MSc(IT)
Experience:
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6–10 years of experience
Company Description
Bosch Global Software Technologies Private Limited  is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.