Endpoint Jobs

Excellent experience in writing RFPs on Technical and creating Solution Architecture is essential

Experience operating & supporting EUC technologies in a large, multi-national enterprise

Excellent analytical and decision-making skills

Experience in projecting solutions in PowerPoint

Good understanding of ITIL and related processes preferred

Awareness of Enterprise Architecture frameworks (TOGAF) preferred

Technical Skills:

Architectural knowledge and experience with creating High Level Designs and reviewing Low Level Designs created by engineering SMEs.

Knowledge and experience of Active Directory, Microsoft Modern Workplace solutions, including Windows 10/11, Enterprise Mobility + Security, Intune and SCCM (Microsoft System Center Configuration Manager), Virtual Desktop Solutions (Citrix, AVD, VMware) and Messaging & Collaboration suite (Microsoft &Google)

Knowledge in Mobile Device Management (MDM/MAM)

Knowledge and understanding of enterprise cloud platforms

Experienced in developing project timelines, budget planning and creating bill of materials from High Level Designs

Familiarity with O365 /M365 services and Azure Active Directory.

Familiarity with EUC security products preferred; Antivirus, Malware protection, email threat detection, Data Loss Prevention, Rights Management and SIEM solutions

Originally posted on Himalayas

Join us to put AI to work for people.

#### Job Description

**What you get to do in this role:**

- Lead the technical design, implementation, and optimization of global infrastructure services; primarily focused on our Hybrid Cloud initiative.

- Lead the architectural and topology design, new technology evaluation and integration planning activities.

- Research and recommend new technology, such as integrated hardware and software solutions, that meet key business requirements.

- Ensure architecture and design provides reliability and redundancy for all IT Services.

- Manage assigned projects and program components to deliver services in accordance with established objectives.

- Ensure high quality documentation for supported infrastructure is developed and maintained.

- Drive the automation of operational activities for Windows, Linux , and Cloud related technologies.

- Partner with ServiceNow developers to integrate Systems technologies with the ServiceNow platform.

- Ensure SOX and other legal and regulatory compliance in the infrastructure area.

#### Qualifications

**To be successful in this role you have:**

- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

- Deep experience designing and administrating public cloud Infrastructure-as-a-Service in Azure or AWS

- A minimum of 10 years of experience in the design and development of Windows and Linux IT Systems.

- Proficiency in scripting with PowerShell

- Experience in implementing innovative technologies and solutions in an enterprise IT environment.

- Deep understanding of vSphere ESXi 5/6 and experience with deploying and managing a highly-virtualized infrastructure.

- Knowledge of Microsoft Active Directory architecture, design and configuration in an enterprise IT environment

Preferred:

- Experience in other scripting languages (bash, python, vbscript, etc)

- Experience supporting and managing HPC (high-performance compute), preferably SAP HANA.

- Experience working with various REST or SOAP based API's.

- Knowledge of DNS, DHCP and DFS in a Windows 2008/2012 landscape.

- Experience in crafting advanced Splunk queries in support of operational needs.

- Experience with the architecture, design and implementation of Exchange Online (O365).

- Understanding and experience with SAN storage (Pure Storage).

- Understanding and experience with fiber switches, storage zoning, and backup technology (Veeam or Commvault)

- Experience with load balancing technology (F5 or AVI Networks)

- Any relational database experience (Microsoft SQL, MySql, Oracle, etc)

- Experience with Single sign-on solutions (Okta).

- Experience using the ServiceNow platform with knowledge of IT Operations Management.

- Ability to multi-task in an ever-changing environment.

- Strong security understanding and experience.

- Configuration Management experience (SaltStack, Ansible, SCCM, etc)

- Exceptional English communication skills, both written and verbal. This includes listening skills and an open attitude toward constructive feedback.

JV20

For positions in this location, we offer a base pay of **$165,500 - $289,600**, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

#### Additional Information

**Work Personas**

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. [Learn more here](https://careers.servicenow.com/life-at-servicenow#workpersonas). To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

**Equal Opportunity Employer**

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

**Accommodations**

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [globaltalentss@servicenow.com](mailto:globaltalentss@servicenow.com) for assistance.

**Export Control Regulations**

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

technology. For decades, our innovations have empowered remarkable achievements, from facilitating moon landings to capturing the first picture of a black hole. We provide a comprehensive portfolio of technologies and platforms under our Western Digital , WD , and WD_BLACK brands, catering to businesses, creative professionals, and consumers alike.We partner with some of the largest and fastest-growing organizations worldwide”from making cities safer and smarter to powering data centers for colossal companies and hyperscale cloud providers. At the forefront of addressing the ever-increasing data storage requirements of the AI era, Western Digital is dedicated to shaping a brighter future.Today's challenges are exceptional and require your unique skills. Together, we can construct the future of data storage.Job DescriptionWe're looking for a Senior Manager, Endpoint Solutions Engineering to join our dynamic team. This pivotal role focuses on the strategy, design, and execution of enterprise-wide endpoint engineering and management solutions across desktops, laptops, mobile devices, and virtual desktop environments. The ideal candidate will possess extensive knowledge in modern endpoint management platforms, device lifecycle management, endpoint security, and demonstrated leadership experience overseeing global engineering teams.This position is essential for enhancing workforce productivity and security at Western Digital, enabling employee innovation globally while strengthening device resilience to align with corporate security and compliance standards. You will spearhead our modern endpoint management strategy, implement Digital Employee Experience (DEX) monitoring, and ensure seamless integration of endpoint security, compliance measures, and automation across our diverse enterprise landscape.Essential Duties and Responsibilities:Leadership & StrategyDefine and execute the enterprise-wide endpoint engineering strategy focusing on provisioning, configuration, management, security, and device lifecycle.Lead, mentor, and expand a global team of endpoint engineers, nurturing collaboration and professional growth.Act as a knowledgeable resource on endpoint operating systems, security, and management platforms.Work closely with InfoSec, Identity & Access Management (IAM), Infrastructure, Digital Workplace, and Manufacturing teams to ensure alignment with Western Digital's overarching IT strategy.Engineering & OperationsDesign, implement, and manage enterprise standards for operating system imaging, patching, security updates, and configuration baselines.Oversee the complete endpoint lifecycle management process, from procurement and deployment to decommissioning.Evaluate and implement endpoint management and Digital Experience platforms such as Intune, SCCM, JAMF, and NexThink.Implement automation and orchestration for endpoint provisioning and compliance using PowerShell, Python, and other enterprise orchestration tools.Establish and monitor Digital Experience Monitoring (DEX) metrics to enhance end-user satisfaction.Maintain best practices for virtual desktop infrastructure (VDI) and mobile device management.Security & ComplianceImplement and uphold endpoint security solutions, including antivirus, Endpoint Detection & Response (EDR), encryption, and zero-trust policies.Lead endpoint vulnerability management to ensure patch compliance across global devices.Collaborate with InfoSec and Compliance teams to meet all regulatory and corporate security requirements.Stay ahead of emerging endpoint threats in partnership with InfoSec, ensuring rapid incident response and remediation strategies.Develop and maintain documentation and compliance standards for endpoint systems.Innovation & CollaborationCollaborate with business units, engineering, and manufacturing teams to meet unique endpoint requirements.Drive the adoption of modern cloud-based endpoint capabilities such as Azure AD and integrations within the Windows 365 and Office 365 ecosystems.Explore and implement emerging technologies to enhance device performance and user experience.Offer technical expertise to engineering and development teams needing specialized endpoint solutions.Partner with Global Service Desk and IT Service Management (ITSM) teams to ensure seamless endpoint management processes.QualificationsBachelor's degree in Computer Science, Information Systems, or related field (Master's preferred).Managerial IT experience focusing on endpoint engineering, systems administration, or IT operations.Extensive leadership experience managing global engineering teams.Strong technical expertise in endpoint management solutions and operating systems (Windows, macOS, iOS, Android, Linux).Proven skills in automation and orchestration (PowerShell, Python, etc.).Experience with virtualization and cloud technologies.In-depth knowledge of endpoint security measures.Familiarity with IT Asset Management and ITSM tools (ServiceNow).Strong project management skills with the ability to deliver engineering initiatives on time and within budget.Excellent communication skills to collaborate across teams and effectively communicate technical details to non-technical stakeholders.Additional InformationWestern Digital supports equal employment opportunities for all applicants and employees and prohibits discrimination based on various characteristics. We embrace diversity and are committed to an environment where everyone can thrive.Western Digital strives to offer opportunities to applicants with disabilities, ensuring the accessibility of our careers website and hiring process. If you require accommodation, please notify us via email, including a description of the accommodation needed and the job title of the position you are applying for.Application Deadline: We anticipate that the application deadline will be 6/03/2026, though this may change if we fill the position early.Compensation & Benefits Details:Your pay may depend on education, qualifications, certifications, experience, ability, performance, geographic location, and organizational needs.This salary range applies only for jobs to be performed in California, Colorado, New York, or remote jobs based in these states.If your role is non-exempt, you may be eligible for overtime pay and shift differentials.You may be eligible for bonuses and participation in the Long-Term Incentive program based on performance.We offer a comprehensive benefits package, including paid time off, health insurance, life insurance, tuition reimbursement, employee stock purchase plan, and more.Note: No payment will be requested in exchange for applying or receiving an offer.